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13,179 reviews
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13,179 Reviews From Our Community

All Reviews

1 review
0 helpful votes

Disappointed I had to visit another site to find the free shippoing offer. Had I not found it I would not have purchased from you.

vahe Q.
1 review
0 helpful votes

its awesome that i could use my amazon account to pay, I hope I'll receive my item fast, because i really need this item ASAP.

Jean H.
1 review
0 helpful votes

Finding & ordering was easy. However, I paid for express, 3 day delivery and did not receive the items until almost a week later.

Tom M.
2 reviews
0 helpful votes

I received the DVR quickly and the price was good. However, I can't rate the product yet, because I still need to install it

steve C.
1 review
0 helpful votes

Had trouble ordering with Chrome browser, Had trouble changing quantities at checkout. Cant see this message

Dirk K.
1 review
0 helpful votes

The website is well-organized and the information accurate. The product was delivered reasonably promptly.

Lee K.
1 review
0 helpful votes

My experience was fine. Should have talked to one of the reps. Camera video output is incorrect an I an looking to return/exchange the camera I purchased.

Don P.
1 review
0 helpful votes

Website was very difficult to manage. Multiple attempts were made. If I didn’t need this product or could find it on another site, I wouldn’t buy from you.

Stephen J.
8 reviews
0 helpful votes

The experience was fine. I am not sure why there is a requirement for me to write something before I move on.

Stafford J.
1 review
0 helpful votes

Pretty much you can find everything you are looking for, a reasonable prices, page is helpful and make it easy to process shopping.

Gary S.
1 review
0 helpful votes

Got used to not paying shipping so that was a bit of a shock but the prices of the itesm still made it less that a few others that had "free" shipping

Robert H.
4 reviews
0 helpful votes

Items came as ordered, very happy. Please contact me for a new camera system in a project coming spring 2019.


Patty G.
1 review
0 helpful votes

Used online, chat & phone customer service. Everyone was very helpful & nice. Website is easy to navigate. Thank you!

Jim F.
1 review
0 helpful votes

My only complaint was not communicating with me after 11 days and nothing showing up. I called to find out what the hold-up was and was told that the product was back ordered but it showed in stock when I placed the order. An email or call would have been nice to know. That's the ONLY reason I did not score 5 stars. After the manufacturer had the stock they did send it overnight so thank you for doing that to make up for lost time! Prices are good, Optex equipment is top notch as is Inovonics wireless so I know I will happy with what I purchased. I am a repeat purchaser and will be back again for more when I need it. I will continue to recommend you to my associates.

Andrea H.
1 review
0 helpful votes

First purchase. To soon to tell. Had code 2018FallG for free shipping, but no where to enter it. Not satisfied with the shipping cost and false advertising thus far. Let's see how soon it arrives and if the quality is worth the price.

D C.
1 review
0 helpful votes

There was an issue with the price not carrying over to checkout properly. It priced 50% higher when it got to checkout. I sent off a chat asking them to investigate. They fixed the issue, but it would have been nice if they sent me a message stating that it had been fixed rather than leaving me to discover it on my own. I do highly recommend this company, I just wasn't very happy this time with the lack of communication about fixing the pricing issue so that I could complete my order.

1 review
1 helpful vote

Save yourself time and money and do not buy from them. Customer service is rude and has an attitude that the customer is wrong. Tried to tell me something was on the website and I was blind and couldn't see it.

1 review
0 helpful votes

I asked if they have my equipment in stock and Amy put me on hold and then said yes, it will ship tomorrow. A week later I called and she tells me they arrived from the factory today. ??? Then gave me the story it's in shipping and will go out today. When I call again she tells me it is shipped. A week later I finally get a notice it has shipped today??? It is now hard to tell when it will arrive because the tracking number does not work, I paid extra for fast delivery.

Renee J.
4 reviews
0 helpful votes

I called and received a voice mail, that is the only request I would have is to be able to speak to a live person

Woffard H.
1 review
0 helpful votes

Shipping seems very expensive, did not receive the same cable I ordered, cost prohibitive to return.

James K.
1 review
0 helpful votes

Because only one of my cameras picture of my new DVR turns out my other ones were not compatible so I bought two brand new cameras with infrared and when they arrived I found out that they had sent me the wrong ones without Infared and I couldn't use them

Jim S.
1 review
0 helpful votes

Trying to set up account - country drop down wouldn't accept clicks on a Mac so I was unsuccessful.
Tried doing focus field of view set up on Speco camera using user manual but was unsuccessful - too bad there is no phone number or email to get the help I need.

Brian h.
1 review
0 helpful votes

Customer service was helpful in confirming that what i was ordering would do what i needed it to do. So far my purchase is working well.

anonymous M.
3 reviews
0 helpful votes

It was quick and easy shopping experience. It would have been great if the product was less expensive.

Alan R.
6 reviews
0 helpful votes

Ok.price is right. Hope equipment is ok. DVR setup and is working fine. I like the product thus far. Incredible for the price.

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