I've carefully selected the bracket I need and they have sent me something completely differemt! Claiming that this is a 'superior product'. Don't order from them unless you really don't care about what they will send you! (Have to agree, in majority of cases it probably doesn't matter - all brackets are more or less the same...)
Unbelievable quality and delivery. Ordered bracket from 123brackets and received my purchase within 48 hours at no extra cost. Instructions where bit misleading but thats not 123brackets fault it was the manafacturer. Will definately order again.
I buy a lot on the web now and in all my time of dealing with online companies, 123Brackets are possibly one of the best. I am renovating my house and needed 3 brackets quickly. Although I was slightly over their cut-off time, they did all they could and still delivered next day, Unfortunately my electrician messed up the wiring run so we couldn't use 2 of them. They were incredibly understanding and kind and even let me deliver back to their warehouse so i didn't have to pay postage. All in all would highly recommend.
Excellent range of products, the cheapest I found on the internet, their site was easy to navigate and find the bracket I wanted. This was backed up by a super fast delivery all in all a 5 star service which I totally 100% recommend
The best on the market all other companies rip you of but not 123 this is the 3rd time I've used them, I've recommended several people they can't believe how much they saved! Thanks a million there's only one bracket for me that's 123 bracket. Com!
Got a curtain rail for a bay window with all the required parts. It was difficult to find all the bits from other places and 123 brackets were the cheapest. Fast delivery and great product. Can not fault the services.
I ordered a bracket on 6 October, and received a confirmation email. My account on the website says 'Approved' for the order. I've tried to email through their website several times to find out what's happening, no response. I called their number and the person on the phone said they don't handle queries on the phone. Not sure what to do next, the customer service is awful!
Delivery excellent, fitted a 49" television, the bracket fitting instructions should be more detailed about the mounting angle on the back of the Samsung TV. I think the Bracket has been over designed compared to the Samsung Bracket I feel sure it would support a TV twice the size of my 49" TV. No chance of it pulling off the wall. John.
I ordered wrong bracket by mistake, e-mailed company about my mistake they were very helpful recommending correct bracket, promptly sent replacement which was the right fit and easy to install. Would use them again.
The positive:
- I ordered a height adjustable bracket which arrived promptly the following day.
- The item is strong and easy to install.
- The price was very reasonable.
- There are a wide range of options to choose from.
The negative:
- It was sent only in the normal item packaging, no paper or bubble wrap. This was not an issue for the item, but perhaps could have been if the delivery was rough.
- The item number of the bracket I bought was not listed on the packaging at all so I had to call to confirm this was the correct item.
- The item is only height adjustable by re-hanging at one of three hanging points. The listing did not make this clear, so I expected there to be much greater flexibility.
- The security lock is through a small hole on the end of a flimsy metal pole. Only a small padlock can be fit and would be easy to prise off with little effort.
Sent wrong bracket. I selected rectangular 100x200 according to the dimensions displayed on the webpage.
I received square bracket 150x150 which covered the hdmi ports.
Refused to take responsibility for their error despite sending pics of the brackets received and screenshots from their webpage showing different dimensions.
Refused to exchange until I returned the incorrect brackets, so I had to pay AGAIN!
Still waiting for a refund 2 weeks after the product I returned had been received and signed for by 123brackets. The bracket I returned had not been used and the package hadn't even been opened.
I have sent numerous emails and tried calling several times only to brushed off saying they hadn't got round to looking at my return yet because of the school holidays. Complete nonsense! They seem determined to hold on to my money despite having received their goods back in perfect condition.
Don't use this company, they are cowboys!
Product arrived on time and is well worth the money. All necessary fittings supplied. Only issue was attaching the spirit level but easily remedied. Bracket was strong and attaching to LCD was simple. Could do with better instructions, but again easy enough to figure out what to do. All in all, great service, excellent product and happy with the end results. Would highly recommend this companyYour review will help others learn about this website.
Please do not review if you are affiliated or have a conflict of interest with this website.
I ordered an adjustable TV wall bracket and not only was the price the best I could find online, but it included free next day delivery. I ordered at lunchtime one day, and had the product in my hands the very next morning. I made a mistake with my order and 123 Brackets were very quick to rectify this for me and their customer service was great. The product itself was very easy to fix, looks good, works perfectly and it came with all the fixings needed (which is quite rare these days!). All in all, very happy with both the product and the level of service received and would recommend them wholeheartedly.
Overall very happy with the service I received - although the bracket needed some minor modification to fit my TV despite being listed as compatible. Also, being at the upper end of the weight range for this bracket, I do find that the screen tilts downwards over time no matter how tight I do the securing nuts up.
Wanted to raise our plasma TV of the table in the front room... wow, what a difference the bracket provided by 123brackets made! Although the best price I could find, the quality was excellent and the service second to none. I will definitely use 123brackets again in the future.
Order was placed for 2 brackets for my monitors and delivered the very next day, tracking number was emailed so I knew what was happening and brackets were as described and excellent quality. Would def use again
Used this company to purchase a cantilever TV bracket and HDMI cables, at the end of 2014. Our TV, when on the TV cabinet, was a little too tempting for our granddaughter to abuse. I wanted a bracket to put it on a specific wall, near to a rarely used doorway. The cantilever bracket allows me to put the TV in an optimum position for viewing, and then fold it flat against the wall when I need to use the doorway.
123brackets had a great range of brackets to choose from, that would fulfil my needs. On top of that, they also sell HDMI cables, which I would now need in longer lengths than before.
All products were delivered quickly and very well packaged.
If I am asked where to get a bracket from, or need another one for myself, 123brackets will be my first port of call.
The bracket was sent very quickly. I had contacted 123 beforehand to identify the exact bracket that suited my purpose and was dealt with by a very helpful sales person. The instructions were clear and I quickly fixed it to the wall where I needed it to be sited.
I would thoroughly recommend 123 brackets.
Needed a bracket, searched online and found 123brackets, website was well laid out and was easy to select the correct bracket for my TV. Postage was fast and free, i have recommended them to family and friends.
Overview
123Brackets.co.uk has a rating of 4.4 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 123Brackets.co.uk most frequently mention fast delivery, good quality and next day. 123Brackets.co.uk ranks 104th among Home Theater sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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