1000Bulbs

I purchased a case of T8 bulbs from 1000Bulbs.com. FedEx delivered the case today. The box was not marked fragile, glass or anything to indicate there were bulbs inside. The FedEx driver tossed the box 2+ feet onto my concrete porch and walked away (I have the Ring Doorbell video to attest to this). The only way to ensure the bulbs are working now is to individually take each bulb out, install in in a fixture and see. This will take hours. 1000Bulbs is not willing to handle it in any other way.

Ordered 2 fluorescent bulbs. Quick (though expensive) ship, and I admit to wondering how one ships fluorescent bulbs and gets them intact to the destination. Upon arrival I marveled at the size of the box, the degree that they over-packed. I thought "no way could FedEx damage these bulbs." Wrong - they were all broken. I called 1000Bulbs, got a helpful person immediately. She apologized (not that this was their fault, they had packed well), asked for some photos (not hard to do), and quickly sent me replacements. These arrived in a box that looked like a football team had run over it (thank you FedEx), but were thankfully intact because of the degree of over-packing.

Simply, I thought 1000Bulbs did a wonderful job fixing a shipping problem that wasn't their fault. Thank you.

Buyer be AWARE! Their site is misleading! Their prices "per each item" not "per package", nor "per case". I just spent 56 USD (shipping was another 17 USD) hoping to buy 24 bulbs (on bulb' page it said 6 per case) and in the end I received 4 (just four) bulbs! 14 dollars per fluorescent
Bulb for regular home socket is a bit steep! A ripped off? Crooks? All together? BE AWARE!

Charged me 3 times the cost of the bulbs in shipping. What a rip off and criminal operation! Nobody should buy from them. Go to Amazon.

I purchased 5 small light bulbs for $13.75. Shipping cost $20.00 (FedEx ground, cheapest option). Lights ordered are wrong size. After getting approval to return items shipping cost is on customer. I will never, EVER buy from 1000Bulbs again. I'll purchase a new fixture instead.
This is why people shop Amazon!

I received all my bulbs in less than 10 days, NO breakage! And I received a free box of 50 disposable masks!
Thank you!

I don't order online very often, Like overall less than 10 times. So I didn't realize how expensive shipping should be, it doubled my price. Then I still need to contact the company, due to one broken bulb and two others that the white frost paint is lacking. But I couldn't find my bulb anywhere else so I was just glad to get them. Also I only needed four, and they only came in a package of 15. Needless to say this was not my best online order.

Highly impressed with the face masks. High quality, great price, and they were shipped quickly. Definitely recommend them.

Ordered replacement bulbs for our sports field. Bulbs did not fit. Company will not accept any returns after 30 days, even with any kind of re-stocking fees.

Great product, Fast delivery. Perfect for the xmas lighting on our outdoor deck cover. I would recommend 1000bulbs

I ordered these lights through a giftcard promo. Didnt see anywhere to add the code for the giftcards, ordered them on my mobile device... Anyway, emailed support person that I received an email from instantly. I explained to her that I forgot to add the promo code and would like it added. Never received a response from that email, did receive the lights promptly, and havent seen a giftcard... electronic or in the mail. Been three weeks.

2 orders of 30 lamps and 9 lamps arrived broken. They use fedex which explains so much but also do nothing to mitigate breakage which really is sad.

The product was quick to install and worked great. I would recommend this site if you are looking for bulbs or accessories.

I use timers in my home to turn on my outside lighting when the evening comes on. Ever since the lighting industry embraced LEDs I have trouble with all of my outside lighting. LEDs don't pass through the trickle of current my timers need to reliably switch on my lighting. I couldn't find decent quality and affordable incandescent bulbs in the wattages I needed, so I went online and found 1000Bulbs! They have a really good selection of different bulbs, including incandescents. I not only found bulbs that would work, the prices were very reasonable. In addition, I was able to choose bulbs that were made here in the U.S., from a company back on the East Coast! I felt like I hit the lottery. Shipping was fast and everything arrived in perfect condition. I really recommend checking with 1000Bulbs for you lighting supplies.

I don't leave many reviews but this company deserves one. 1000Bulbs and Jeff Hale in particular give 5-star service. The prices were the most competitive I could find (and I looked a lot!) and Jeff was diligent, prompt, and courteous. I will gladly return and support a business with this level of service! As a bonus, the LED bulbs I bought to replace fluorescent bulbs in our warehouse were bright enough that 2 bulbs replaced 4 older bulbs and were brighter! Great experience all around, nice work guys.

I placed an order that according to the website was fully in stock. After purchase i was emailed and called about an item being no longer available and they were hoping i would replace it with another item. I told Lindsey Whiteside ( a commercial account manager) that I did not prefer another item and would just need the current items sent out asap. After a week goes by without a shipment confirmation I call to check on the order and find out that Lindsey Whiteside never pushed the order foward to shipping (according to Thomas). I asked Thomas if he would please find out if the order could be shipped overnight since they made the error. He said he would check and call me back about the order.

They didn't even have the backbone/courtesy or professionalism to call me back. Insteas I got an email from Lindsey Whiteside that Thomas told her i wanted to order cancelled and they would not pay for any of their mistakes.

I have ordered from this company the last few years and while the products are fine, the empolyees are not. Lindsey Whiteside has cost this buisness not just the 1000$ from this order but every future order i will place for lighting.

Product was as advertised though individual packaging of fluorescent bulbs in thin plastic sleeves is, in my opinion, too fragile. I did not receive an email notification of shipment and, hence, after almost one week I was wondering where my order was. Contact with customer service revealed that the package had been confirmed "delivered." However, as it was delivered to our residential door that is infrequently used and with no notification (doorbell/other) the package was outside and exposed to two days of rain before being retrieved. Luckily the box was not destroyed, but each bulb had to be tested in the target fixture to insure its integrity; one bulb proved to be functional, but a bit "iffy." So delivery notification and packaging were "poor" and "mediocre" respectfully. This is my second order of this particular product (1st was in 2012). First order was packaged much better and shipping costs were much more reasonable.

They were just what she needed, she's 75% blind and need extra light to read, along with the (large print version) she was very happy

The processing time to receive your order is horrible, received my light bulb package in broken damage boxes, on top of missing 4 boxes of light bulbs. Sales person did not provide no type of incentive for the lateness of failed delivery appointments, nor missing package delivery. I request a price match a few days after receiving my order and the sales representative failed to do so, after spending over $5,000 in lightbulbs. Customer service is horrible, I would not recommend ordering from this company.

I ordered 1 small bulb for $4.30. The shipping was $16.35. I couldn't cancel the order and called as soon I I could the next morning. I was told it had been shipped 2 hrs earlier (8 am). I asked if I could return it and was told no but they could give a partial refund. I was told they'd credit me $12.01, A few days later I saw they had only credited me $6.82. I won't be ordering from them again!

There was some difficulty in searching for what I wanted, but eventually I managed to find the items I wanted and placed my order without any other issues. In my order confirmation I was pleased to see that an "account manager", with a real name and contact information, was shown. I thought this added a personal touch to my purchase that made 1000bulbs.com a website I could trust to solve problems if they occurred. However, the order confirmation also said "You will receive an email with tracking information when your package(s) ships." However, I never received this shipping confirmation email with tracking information. I patiently waited seven business days believing the order was not yet fulfilled and at that point I was going to call the account manager to find out why. Coincidentally, on the same day, I received a package from 1000bulbs.com with my complete order! 1000bulbs.com should assure a shipping confirmation email with tracking information is sent to all its customers. Otherwise, my shopping experience was what I expected for online ordering.

Found the bulbs I was looking for, cold not find them in the stores. Great prices, quick delivery. Had a issue with a product being out of stock. I received a call and e-mail within a couple hours alerting me to the problem. Petey was great letting me know what my options were, he was friendly and helpful. Great company. I have told friends and family about 1000 Bulbs. Will use them again in the future.

I ordered $100 worth of 60 watt incandescent A19 light bulbs to have on hand, since they are about to be discontinued and I have a health problem that is exacerbated by the flickering of other types of lights, When they arrived, I put them on a shelf for future use but discovered when I needed one a few days ago that they aren't the standard 60-watt bulbs but are much, much dimmer--too dim to use in my lamps. Apparently, it's because they are 277 volts, which means something to electricians but meant nothing to me looking at the website--silly me thought that all 60-watt bulbs were the same brightness. I called customer service about returning them, but she said she couldn't help me because I was over the 30-day period for returns, even though the bulbs have never been unpacked and are still in the original shipping box surrounded by foam peanuts. It's not like light bulbs are perishable or clothing I might have worn. Instead, the company has my $100, and I am stuck with light bulbs I'll never use. Customer service told me the return policy was on the website (so I am out of luck).