Zolucky
Questions & Answers

Jules has posted a lie about customer returns. It will cost you $45 to ship from the USA to their CHINA returns base. YOU MUST PAY POSTAGE FOR YOUR RETURNS - THIS IS CLEARLY POSTED ON THEIR SITE. POSTAGE IS TO CHINA - THAT WILL SET YOU BACK $45! CHECK THE LINK BELOW TO THE ZOLUCKY SITE AND THE EMAIL THAT THEY SENT ME. THEY DON'T EVEN TELL YOU THAT YOU MUST PAY OUTRAGEOUS SHIIPPING TO CHINA FOR YOUR CUSTOMER RETURNS UNTIL YOU MAKE A PURCHASE.

Https :// zolucky. Com/information/Returns%20%26%20Exchanges

## Follow the link above and under RETURNS POLICY, you will see what JULES doesn't mention:
Buyer is responsible for return shipping cost.

service@zolucky.com

Tue, Nov 23,3:29 AM (3 days ago)

To me

Hi Tim,

Sorry for the inconvenience. Our main fulfillment center is located in Asia. Majority of our products are shipped from our fulfillment center. Items need to be returned to where they ship from.

We have no way to calculate the return shipping cost. Maybe you could contact the local post office for it.

If you run into any issue, please do not hesitate to contact us.

Have a nice day!

Best regards,

Joan

ZOLUCKY

From:timlaflame@gmail.com

SendTime: 2021-11-23 17:30:28

Title: Re: Fwd: Hello - what is your address for customer returns?

Return Policy: https :// zolucky. Com/information/Returns%20%26%20Exchanges
-All Purchase (except final sale item, swimwear, lingeries, bags and accessories) can be returned within 30 days from the delivered date.
If you have any further problems, you can email service@zolucky.com or chat with us online for help.