I signed up for Zamzar to get big files converted from mp4 to lossless audio. I followed all the steps. All I have is empty converted files.

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I signed up for Zamzar to get big files converted from mp4 to lossless audio. I followed all the steps. All I have is empty converted files.

asked by Lloyd H. on 2/9/16

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Chris W. [Zamzar Rep] · Answer 1 · 2016-04-19T10:27Z

Chris W. [Zamzar Rep]

on 4/19/16

Hi Lloyd, sorry for the issues. Could you email the details to support@zamzar.com and one of our customer support team will take a look for you. Thanks very much.

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