YOINS Questions & Answers

Ask a question

Here’s what consumers have asked with answers from YOINS staff and previous consumers.

182 questions answered
7% answered in 1 day
Question:

Answer:

I would never order from them at all! We will be lucky to get your order at all this millennium! They are terrible! I ordered a month ago I still don't have a receipt or a package

By Sunshine b.
See more answers (7)
Question:

I need to return an item, but unfortunatetly i do not have an order # because i did not get a receipt in the box. i also need a prepaid lable to return the item i purchased being that the cost of shipping it back may be more than the cost of the item. the item was not sized correctly and the item cannot be worn. please email me at mbolembach@si.rr.com thank you maureen bolembach

Answer:

Dear Maureen Bolembach, our customer service representative has contacted you. Please check with your mailbox. Best regards, Yoins team.

By Angel S.
See more answers (5)
Question:

How long is my delivery going to take? the money has been taken but i have no confirmation and ordered over a week ago

Answer:

A: my order didn't take long, I had to wait approximately 3 weeks and then my order came.

By Jeuris l.
See more answers (4)
Question:

Answer:

Yoins Team, Where is your warehouse located? There is no such stage abbreviation as "CN"...

By Eunice L.
See more answers (2)
Question:

If i place my order today when will i get it by?

Answer:

Dear Madam/Sir The shipping time is affected by the shipping methods and the address of your order. More information about delivery time and shipping fee: https://www.yoins.com/Yoins-International-Deliveries-a-9.html Please feel free to let us know more to help you. Best regards Polly

By yoins y.

Can’t see your question? Ask to get answers from the YOINS staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
YOINS?
Post Review