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I need to return an item, but unfortunatetly I do not have an order # because I did not get a receipt in the box. I also need a prepaid lable to return the item I purchased being that the cost of shipping it back may be more than the cost of the item. The item was not sized correctly and the item cannot be worn. Please email me at mbolembach@si.rr.com thank you Maureen Bolembach

asked by m b. on 1/28/16

5 Answers
Thumbnail of user angels30

Dear Maureen Bolembach, our customer service representative has contacted you. Please check with your mailbox. Best regards, Yoins team.

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Thumbnail of user khalisham

The order number should be in you confirmation email. Quote that number when you email and they'll probably give you a full refund

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Thumbnail of user kellyt35

If you email them they should be able to help. I think the site is terrible and the items don't come as discribed

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Thumbnail of user donnap41

If you email customerservice@yoins.com and tell them your situation I am sure they can help. They are very nice to deal with.

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Thumbnail of user janan9

Hi. Yeh send them an email. They are very helpful and quick.if the problem it's on their part they will refund you the postage.
I had a wrong size jacket sent. Got the money back for the postage and a new jacket very quickly

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