Dear Sharon B:

Thank you for your request.

Would you mind contacting with us and providing us the order number/the email address/your full name/tracking number through the bellowing ways, so that we can check and deal with it for you, then provide the UK return shipping address.

A. Contact us by email(cservice@yoins.com);
B. Send us the message to Facebookhttps://goo.gl/s84jN1or Instagram;
C. Contact us directly via live-chat (https://www.yoins.com/Yoins-Contact-Us-a-33.html), please pay attention to the working time to avoid any unnecessary misunderstanding.
D. Call us by 00852-21364966 at 7:30 am to 10:00 pm GMT + 08:00 from Monday to Friday.

Looking forward to hear from you soon and we will do our best to help you sort it out.

Best regards,
Chanring