Yandy Questions & Answers

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Here’s what consumers have asked with answers from Yandy staff and previous consumers.

44 questions answered
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Question:

How does the plus size lingerie fit. does it run small?

Answer:

If you use your measurements with the size chat for the product you will find the perfect fit. Http :// www.yandy. Com/sizing-guide

By Kiki M.,
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Question:

For the merchandise that is one size fit all, how well would it fit a person that usually wears a size small? are the pieces adjustable. i'm a b cup, and don't want the stuff falling off of me.

Answer:

http://www.yandy.com/sizing-guide

By Kiki M.,
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Question:

How does the sizes fit? is a smal for women like a 3-5?

Answer:

http://www.yandy.com/sizing-guide US sizing

By Kiki M.,
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Question:

Has anyone ever ordered pantyhose from this site?

Answer:

Yes I have ordered pantyhose from this site and the sizes are about right! Sizes med fit like a med and size small fit like a size smaller! But med and and lrg are about the right fitting for med and lrg... the small are snug but I am a 34 hip and 26 inch waiste and med fit me well :) stay ups are nice

By Daniel B.
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Question:

Hey just wanting to know what size your xl is in australia, i want to buy one of the costumes but i don't want to order it and it not fit.

Answer:

Hi Courtney, The sizing really depends on the item. Each is has an attached US size chart. I do not know the conversion to Australian sizing. But please use the measurements in inches for your bust, waist, and hips. I would suggest contacting our customer service team via Live Chat or email service@yandy.com. http://www.yandy.com/sizing-guide Yandy Sizing Guide Yandy knows to feel comfortable, and look great, you need to find the right fit. Remember to call the Yandy Customer Service Team If you have any sizing questions or concerns. The lingerie, dresses, swimwear, and sexy costumes Yandy offers are all form fitting and tend to run small compared to standard dress, pant, and letter sizing. It is important to know your measurements to find the best fit. To find the most accurate sizing you must use your bust, waist, and hips measurements. Do not go by your normal letter, jeans or dress sizes. There is too much variation between designers. Yandy offers numerous brands and designers and as a result a unique size chart is attached to each item's description page. If you are between sizes it is always better to go larger. You can always take it in. Please keep in mind your bust measurement is not your bra size. It is the measurement of the fullest part of your chest. If you use your bra size it will be too small. One Size Fits Most items are suggested to fit 90lbs - 140lbs. One Size Fits Most Plus or Queen items are suggested to fit 160lb - 225lbs. When fitting for a corset, base your purchase off of your bust measurements, not your bra size. Most people like to go down one size so the corset is extra tight and with most corsets, laces can be used to make any adjustments.

By Kiki M.,
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Question:

What's happening with my order? i need that before october 29. order #332576

Answer:

Hi Wanda we are still process but scheduled for delivery on the 10/29

By Kiki M.,
Question:

Are teddies returnable?

Answer:

As long as the item does not say final sale and tags are still attached, it's returnable.

By Cindy B.
Question:

Yandy service dept. i need authorization to order from your site. tell me what to do! gschubert1@comcast.com g. schubert

Answer:

Gary No authorization is needed to shop with us. Please call customer care 800-883-0860 for assistance. Kiki

By Kiki M.,
Question:

How do i return a yandy item i purchased, and how long will it take to get to them or for them to notify you they got it back?

Answer:

Oh no, you need to make a return. All costume and costume accessory purchases made between October 1 November 1 can be returned for store credit only. All costumes and costume accessories must be returned within 30 days of purchase date. All standard policy exclusions are applied. You will receive your store credit when your return package is scanned at the post office. The store credit arrives via email for immediate use. Sooner your get the package back to Yandy sooner you will receive your store credit. Policy supplied at checkout Return Policy https://www.yandy.com/help?page=faq Please make sure you add all the items from your order including shoes you want to return to your return authorization all at once because you are only issued one return authorization per order. *Yandy accepts returns for refund or store credit. We do not accept exchanges. 1. Please try to reuse the original Yandy shipping package. 2. Include a printed copy of this return authorization inside your return package. 3. US Post Office return label included with your RA is optional. A. Return for Refund = $4.95 deduction will be taken from your refund if you use the USPS return label included on Your Return Authorization B. Return for store credit = Free return labels If you are returning for store credit, Yandy will not deduct $4.95 for the use of the shipping label. C. Returning outside the US: Yandy does not supply return labels for orders outside the US. Complete the online Return Authorization process online. The customer is responsible for shipping back to Yandy. We strongly recommend adding delivery and/or signature confirmation. D. If you are using your own shipping method at your expense, please address the return package as: Yandy.com Attn: Returns 21615 N 7th Ave Phoenix AZ, 85027 4. SHOES: Please do not apply tape or labels to the shoe boxes, wrap in shipping paper or place the box in a shipping bag. A $10 fee will be applied if the shoe box is damaged or missing. 5. Click here to get RA Returns will be processed within 3-14 business days upon receipt at Yandy HQ. If you do not have immediate access to a printer a copy of the RA and USPS Label is emailed to and can be printed later. All returned merchandise is required to have a return authorization or Yandy will not accept the return. Own Your Sexy,

By Kiki M.,
Question:

How long would it take to ship to guam with standard shipping?

Answer:

Until Monday we guaranteed standard shipping to delivery by Friday Oct 26th

By Kiki M.,

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