Wish Questions & Answers

Nope and I'm a frequent shopper I've even had good experiences with customer care and canceling orders and refunding my card... I love wish

No they are rip offs

Yes, you can, but I honestly wouldn't, this site is a bit too sketchy for my liking. If you can, I'd just use PayPal if you want to go with them...

Well, depends on what you mean by "on time". I mean yeah, you'll get the order, when, that's the iffy part. I mean, they are based out of China, and shipping is so cheap, so don't expect anytime soon, so at least a month, if not more. As for me, I've ordered from them, and everything I order I get, just takes some time...

Well, how long has it been? They take FOREVER to come to the buyer, so that may be the case. However, if it's been a long time, you won't get much help, honestly. Their "customer service" sucks, and they don't have a phone number. Also, keep in mind, they're based out of China, so... Yeah... Sometimes things just don't show up... :\

It will take at least a month. Often, I have complained of overly long shipping times and since they have trouble tracking since they deal with so many companies, often they refund my money, but I still get the item. Is it fake? No. I have ordered over 50 items and liked all. Trick is, READ THE REVIEWS. They use different companies and if something is cheap, People will comment. Clothing is sized for Asian market and I ordered an xxl even though I wear a medium. Clothes tend to be poorly made. Check if people have posted pictures, and then you can really tell! Watches and purses have been high quality and look great.

My first few orders from wish were great, I had only one issue in the beginning with a skirt I ordered for my daughter. After waiting almost 3 months I contacted Wish and they were SO helpful (THAT TIME) they refunded back the money and said if the skirt ever comes we could keep it. Well it did come about 5 months later. I still ordered from wish and didn't have really any major issues, maybe things NOT looking like the pictures but I get it, China has smaller sizes. Well last August I ordered A TON of stuff off Wish for my youngest sons birthday, it was by far the biggest order and the most I'd spent at one time with them, WELLLLLLLLL, 4 items have never made it, it's now Jan 2016, I contacted wish and 2 of the items were still over seas so they could not be tracked and 2 could be tracked but still never made it here, I even contacted my post office. Wish told me there was nothing they could do about it and I was told do not call again. So of coarse I e ailed the company HOPING to get some results, I was THEN asked for a copy of my credit card and a copy of my photo ID, I'm DONE! Anyone who reads these reviews and still orders from them have to learn the hard way. I wish I would have read the reviews first. I hope someday this company is shut down.

If you don't mind the possibility of your item being lost, taking months to arrive, or your credit card being compromised, then, yes, it is completely safe to shop from. I'm not saying this is going to happen, but keep in mind that all of those things are possibilities. Personally, I use the app just fine, I've never had any glaring issues.

If you click on 'view my orders' and chose the appropriate order, there should be tracking information

Lack of customer service. If you have any type of concern it won't be answered. Stay away from this company.