Wish Questions & Answers

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Here’s what consumers have asked with answers from Wish staff and previous consumers.

438 questions answered
15% answered in 1 day
Question:

Are the digital watches good on this site

Answer:

I have no idea on the watches but I would never ever buy anything, including a toothpick from Wish again. If you buy cheap, you get cheap stuff. And in my opinion they do not stand behind their products.

By Doris D.
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Question:

How do i actually speak to a person at wish? all answers received are generic. i would like someone to actually answer the questions i have.

Answer:

I tried to reach them even on mails but they stopped responding

By Anuradha T.
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Question:

Is wish bad or good ?

Answer:

Very very bad, if this where my company i woud shut it down, never use them, try elsewhere, go without,

By R S.
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Question:

A seller on wish has laptops for 1 dollar 2 dollars for shipping.anyone ever order a laptop on wish for this cheap and actually get it a laptop?

Answer:

This is the 2nd time I ordered most of the 1 $ items and as usual the 2nd day the will send an email that items were not processed on time click to get refund. It is all fake and if I order regular price item it will take forever to come. Thanks

By Moustafa A.
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Question:

Is it a scam

Answer:

Not from my experiences. I've ordered many items over a long period and only had positive positive experience.

By Rachel H.
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Question:

After shipping, how long does it take to me delivered?

Answer:

You may never get it. Most, if not all, items are shipped from China so it takes weeks if you actually get it. Many people, me included, never get their order and customer service is a joke.

By Tracy S.
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Question:

Is wish a secure site

Answer:

I shop on wishe all the time. Ando I have always got everything I have ordered. Some time it takes awhile but it tells you the estimated delivery date.

By Ashley b.
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Question:

Why don't the wish staff answer these questions?

Answer:

It is unknown why wish will not answer your question, or others, or mine. What I can say is from my personal experience with wish contextlogic is they ignore me every time I contact support by text. And if you check out the survey you shall see answering anything less than a positive rating brings extremely low resolution/response from them. Having my account blocked and restricted because I held wish to their policy on the guaranteed refund policy has left me upset and I intend to address this matter with outside sources. I gave wish contextlogic plenty of time on several occasions to work the matter out with me. I was ignored. I can assume you and others will be ignored as well.

By G W S.
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Question:

My card was charged for an item i wanted to buy. but it then showed no transaction record and i got no confirmation email, the money was just taken off of my card. how do i fix this?

Answer:

Same problem

By fernanda g.
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Question:

I am thinking about buying a few things from wish and i've seen tons and tons of wonderful reviews! and i was sold for awhile, but then i kept reading and read a handful of bad reviews, and i don't know what to believe!

Answer:

I bought $11 worth of items and theyre trying to steal $500 out of my account. I had to have my debit card shut down and replaced with a new card

By Jessica P.
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Can’t see your question? Ask to get answers from the Wish staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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