Here’s what buyers have asked with answers from Wigs.com staff and previous consumers.
6
questions answered
0%
answered within 1 day
Answer:
If it was a final sale you might wonna keep it cause you will not get refund they donate your wig to charity. I found that out when I tried to return 3 wigs I paid almost $70 for. I did not receive no refund I will never buy from wig.com any more.
By ann a., over a year old
Question:
What is your rating with the BBB?
Question:
Is wig.com and wigs.com the same?
Answer:
Thank you for asking. Wigs.com is not connected with wig.com. Wig.com would like you to think so as they market in a way that tries to look like they are wigs.com. We often get negative reviews that turn out to be orders from wig.com. Thank you for asking Hopefully this will clarify for others.
By carliz t., over a year old
Question:
Hello is it a safe authorized site
Answer:
I have ordered 4 wigs from them, and they are exactly like the picture. They have great customer service. Quick delivery. I don't know why they have bad reviews, but they are excellent in my opinion.
By judy w., over a year old
Answer:
Do not do shopping with this company. They are in business to make maximum dollars and provide you with the lowest quality of product. Don't do it!
By ra L., over a year old
Answer:
Thank you for reaching out. Optimally, you can pose all questions directly to customerservice@wigs.com. Questions posted on this site are not delivered timely.
Currently there are restocking fees to return. Exchanges are free. We deliver factory fresh products so we also return your returned items to the manufacturer or we donate them... Or they go to our outlet.
We are the top authorized retailer for all the top brands and manufacturers in the industry.
Not only are we aware that people work hard for their money but we are also mindful of their time which is more important. Know this; if you receive an item which we erroneously ship... We will make it right at no expense to you.
Please visit us and feel free to call our client care center. 800-581-2001.
I hope this has helped assuage your concerns.
By carliz t., over a year old
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