Wigs.com Questions & Answers

Question 1

Question:

Can i return a wig if it doesn't fit or if i'm dissatisfied? Can i return a wig if it doesn't fit or if i'm dissatisfied?

Answer · 2016-01-26T05:41Z

Answer:

If it was a final sale you might wonna keep it cause you will not get refund they donate your wig to charity. I found that out when I tried to return 3 wigs I paid almost $70 for. I did not receive no refund I will never buy from wig.com any more.

By ann a. over a year old

See more answers (3)

Question 2

Question:

For the wigs.com staff only - these reviews are horrible! i wanted to order the easipart hd 18" by easihair since this site seems to have the best price. how can i be guaranteed i receive the right wig with the right color when all i read are complaints? For the wigs.com staff only - these reviews are horrible! i wanted to order the easipart hd 18" by easihair since this site seems to have the best price. how can i be guaranteed i receive the right wig with the right color when all i read are complaints?

Answer · 2016-06-04T12:40Z

Do not do shopping with this company. They are in business to make maximum dollars and provide you with the lowest quality of product. Don't do it!

Question 3

Question:

Hi. i am interested in purchasing a top piece. if i need to return the item for any reason do i get a full refund from wigs.com? what if for example the top piece color is not the one ordered or does is different from the one in the website? Hi. i am interested in purchasing a top piece. if i need to return the item for any reason do i get a full refund from wigs.com? what if for example the top piece color is not the one ordered or does is different from the one in the website?

Answer · 2015-10-25T10:31Z

Thank you for reaching out. Optimally, you can pose all questions directly to customerservice@wigs.com. Questions posted on this site are not delivered timely. Currently there are restocking fees to return. Exchanges are free. We deliver factory fresh products so we also return your returned items to the manufacturer or we donate them... Or they go to our outlet. We are the top authorized retailer for all the top brands and manufacturers in the industry. Not only are we aware that people work hard for their money but we are also mindful of their time which is more important. Know this; if you receive an item which we erroneously ship... We will make it right at no expense to you. Please visit us and feel free to call our client care center. 800-581-2001. I hope this has helped assuage your concerns.

Question 4

Question:

Is wig.com and wigs.com the same? Is wig.com and wigs.com the same?

Answer · 2017-10-01T06:06Z

Thank you for asking. Wigs.com is not connected with wig.com. Wig.com would like you to think so as they market in a way that tries to look like they are wigs.com. We often get negative reviews that turn out to be orders from wig.com. Thank you for asking Hopefully this will clarify for others.

Question 5

Question:

Hello is it a safe authorized site Hello is it a safe authorized site

Answer · 2018-06-05T03:43Z

I have ordered 4 wigs from them, and they are exactly like the picture. They have great customer service. Quick delivery. I don't know why they have bad reviews, but they are excellent in my opinion.

Question 6

Question:

How long does shipping take to illinois? are you a safe sight? i have heard good and bad. you know peoples money is hard to come by. we work hard for it. and we just don't want to be ripped off. i like the looks of your site. and where do these products ship from? will i have to wait a month to get my wig?

Answer · 2015-10-25T10:25Z

Thank you for reaching out. Optimally, you can pose all questions directly to customerservice@wigs.com. Questions posted on this site are not delivered timely. Shipping generally takes 2-5 days contingent on which shipping method you choose. We are the top authorized retailer for all the top brands and manufacturers in the industry. Not only are we aware that people work hard for their money but we are also mindful of their time which is more important. Please visit us and feel free to call our client care center. 800-581-2001. I hope this has helped assuage your concerns.

Wigs.com Questions & Answers

Can i return a wig if it doesn't fit or if i'm dissatisfied? Can i return a wig if it doesn't fit or if i'm dissatisfied?

Is wig.com and wigs.com the same? Is wig.com and wigs.com the same?

Hello is it a safe authorized site Hello is it a safe authorized site

What is your rating with the bbb?

How can i sign up to apply to be a reviewer for wigs?

Would like to know how to apply to review wigs, and keep them?

I would love to order a wig from this company but the reviews scare you away. what can you do to assure me that i will receive my product in time.

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