• WhatsMode

Overview

WhatsMode has a rating of 3.0 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WhatsMode most frequently mention customer service, great quality, and bathing suit. WhatsMode ranks 6th among Social Shopping sites.

  • Service
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
4
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What reviewers want you to know

Positive highlights

  • Prices low, quality material, reasonable/fast shipping, excellent customer service, and so much more!

Critical highlights

No critical highlights yet

How would you rate WhatsMode?
Top Positive Review

“Fanatabulous! Quality”

Sophie I.
10/13/18

I recently bought multiple bikinis off whatsmode and I am super happy with my order! The bathing suits looked just like the stock photos and were great quality considering how low the prices were. Shipping only took around 2-3 weeks and I have received everything I ordered. The only issue is that sizing can run a bit small so it is hard to judge what to get. Other than that I would definitely recommend this website to anyone who is looking for inexpensive cute bathing suits!

Top Critical Review

“What you see is NOT what you will get”

Spirited O.
3/1/19

Ordered boots and blouse 1/13/19. Received boots that barely resembled boots I ordered 3/1/19. Blouse is unaccounted for. Contacted numerous times with no legible response. Facebook scams this company all over member's timelines. Update: Contacted Paypal to investigate company for fraud, Paypal fully refunded saying they would deal with company. Shortly thereafter, blouse arrived in the mail. 7/11/19 I am noticing that a lot of their positive reviewers don't have a firm grasp of the English language. HMMMMM

Reviews (56)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (17)
Thumbnail of user sophiei1
1 review
20 helpful votes
October 13th, 2018

I recently bought multiple bikinis off whatsmode and I am super happy with my order! The bathing suits looked just like the stock photos and were great quality considering how low the prices were. Shipping only took around 2-3 weeks and I have received everything I ordered. The only issue is that sizing can run a bit small so it is hard to judge what to get. Other than that I would definitely recommend this website to anyone who is looking for inexpensive cute bathing suits!

Thumbnail of user spiritedo
5 reviews
20 helpful votes
March 1st, 2019

Ordered boots and blouse 1/13/19. Received boots that barely resembled boots I ordered 3/1/19. Blouse is unaccounted for. Contacted numerous times with no legible response.
Facebook scams this company all over member's timelines.
Update: Contacted Paypal to investigate company for fraud, Paypal fully refunded saying they would deal with company. Shortly thereafter, blouse arrived in the mail.
7/11/19 I am noticing that a lot of their positive reviewers don't have a firm grasp of the English language. HMMMMM

Thumbnail of user edl114
1 review
0 helpful votes
February 4th, 2019

Boots are cheap plastic crap. When we went to return them we discovered their dirty little secret... you have to ship them back to China at your own cost. That would cost more than the boots themselves. That essentially means there are no returns. Unless you live in China, then you're probably good. But here in the US, you'd probably be screwed.

Thumbnail of user saram354
1 review
26 helpful votes
February 21st, 2019

I purchase this online, the process was pretty straight forward. My only consecutive criticism would be in regards to not receiving update email once my order was processed. But customer service was friendly and made me feel like my enquire was personal and not generic. The jacket itself feels so soft and the sizing is perfect! The colour is very much as it is pictured.

Thumbnail of user mickis9
1 review
0 helpful votes
October 7th, 2020

I ordered two pair of what I thought was stunning boots and they were not cheap. I was really f'n pissed when they came in UNLACED and poorly made. They were the cheapest most expensive boots I've ever had in my life and demanded a refund and said they could only give me 'store credit' which was a lie

Thumbnail of user michelleg387
1 review
22 helpful votes
February 7th, 2019

I placed an order 2weeks before Christmas. I knew that I wouldn't receive it till after Christmas. I was fine with that. But here we are in February and I still haven't seen this order. I can't even track it. Because what they give you to track it tells you nothing. Where it is are anything. I have reached out to theses people and they continue to tell me I have to continue to wait for theses things which I now no longer need or won't. This is bull$#*!. I shouldn't be responsible for your lost items. Give me my money back... theses sites are no good people. Stop but this cheap stuff

Thumbnail of user melonyc1
1 review
17 helpful votes
September 5th, 2018

Super fast shipping to New Zealand! Everything ordered is high quality, however some items have smell to them but only come out in wash! Bikinis are so affordable and good quality. All of the jewelry i have ordered from here is super cheap and just what you would find in any mall store! This site is good for a **** a budget, or for once off items that you dont want to spend a lot of money on.

Thumbnail of user judiel6
3 reviews
8 helpful votes
March 1st, 2019

I looked this company up on BBB and they have 135 bad reviews reported of over a month to receive merchandise, never receiving merchandise and terrible customer service. I made an order for boots and 2 tops on January 19 that they are still advertising on FB but haven't received them yet. After several emails they said my order hasn't shipped and they offered me company credit. Please, do they think I would ever order from them again... NO! Stay away from this company. It sounds from the reviews that not only do they have a problem filling orders but the quality of their merchandise is poor quality.

Tip for consumers:
Don't order from this company they are not reliable and they offer credit instead of a refund. Their customer service is terrible too.

Products used:
I ordered a pare of boots and two shirts. This company is still offering these items in their ad on FB.

Service
Shipping
Returns
Quality
Thumbnail of user faiths24
3 reviews
0 helpful votes
October 13th, 2018

I absolutely love whatsmode! They range in so many different items like clothes, shoes, and jewelry! Everything they have available is super cute and unique, and not to mention high quality! I have been ordering from them so much over the last almost two years that my whole wardrobe is exclusively from whatsmode. L always get compliments/questions on where I get my items from! Prices low, quality material, reasonable/fast shipping, excellent customer service, and so much more!

Thumbnail of user carlv38
2 reviews
0 helpful votes
March 27th, 2019

I bought for cell phone telescopes for Christmas presents. When I receive them I found that one had a chipped lens, another fell apart when I tried to adjust it. None of them perform as advertised and there is no zoom capability as advertised. Complete crap. I hope Karma catches up to you, Whatsmode.com.

Thumbnail of user dorothyc100
1 review
16 helpful votes
September 10th, 2018

I ordered from whatsmode during the holiday season when it was really busy and was not expecting the best customer service as many people were also ordering at the same time. To my surprise, whatsmode answered each one of my emails very promptly and also provided me with care regarding my products. I received my products and they came as I expecting them too. Whatsmode offers the best customer customer service with the best price!

Thumbnail of user darlenep188
1 review
2 helpful votes
May 18th, 2019

Ordered cute boots and when they arrived they are not even close to what I expected.
GARBAGE Hopefully people check the reviews before ordering.

Thumbnail of user marjorier29
1 review
18 helpful votes
September 30th, 2018

I have recently bought so much items from whatsmode. I am not an online shopper since I like to try things out in person but I took my gamble and ended up liking everything I have purchased at whatsmode. Their material is of great quality, their prices are amazing and using tons of discounts makes it even better. Their sizing is accurate and helpful. It is a great company and I will be making more purchases in the future.

Thumbnail of user wendyp169
1 review
1 helpful vote
September 12th, 2019

I placed an order and paid for two sweaters. WhatsMode notifies me that the sweaters were no longer in stock and that I would receive a full refund. It's been almost three months and I have still not received my money! I have contacted Customer service a number of times and still nothing! I will never support them again and would like to warn any new potential customers.

Thumbnail of user ruths258
1 review
13 helpful votes
February 15th, 2019

I love the feel of my sweatshirt. So practical, versatile and well made while also feeling comfortable. I can't wait to get a few more in different colours. The costumer service was also great - when i accidentally ordered a M instead of a L - there was no fuss in sorting it out.

Thumbnail of user jayer
1 review
16 helpful votes
September 5th, 2018

Ordené 4 piezas en mi primer pedido, y estoy feliz con cada una de ellas! La calidad es excelente, aunque en algunas prendas esperaba más, no me decepcionaron. Las tallas son adecuadas, y las prendas tal cuál se muestran en la imagen. El envío fue rápido, y a pesar de que una prenda me la retuvieron por falta de stock, no tardaron en hacérmela llegar. Debo destacar que su atención al cliente es INCREÍBLE. Estoy segura que en cualquier inconveniente que pudiera tener, whatsmode me brindaría su ayuda en seguida. Recomiendo esta tienda en línea porque además de tener diseños maravillosos, es económica. Me encanta.

Thumbnail of user kirah10
1 review
17 helpful votes
September 5th, 2018

I ordered three items from whatsmode in my first order, it was a bathing suit which I really needed because I moved to the sea, as well as lacy boot cuffs and a fake leather bag. I should say I waited quite a while but it was the fault of my post office, not of the store. So I was totally exited when my parcel finally reached me and I found out that all three items arrived intact.The items are stylish and have great quality, all sewn accurately, including the beautiful embroidery on the bag. Everything looks exactly as on the photos provided by whatsmode, colors are the very same which was a big deal because I chose my bathing suit for its lovely color and I wasn't disappointed.

Thumbnail of user maryjok
1 review
1 helpful vote
April 19th, 2019

I received some cheap crap CLODHOPPERS that look nothing like the adorable boots advertised! And, it's not like they were super cheap. They weren't!

Thumbnail of user saraht236
1 review
20 helpful votes
September 10th, 2018

I ordered a swimsuit from whatsmode and I love it! It fits perfectly, the material is nice quality, and the design is exactly as pictured on the website. Shipping was relatively fast and customer service was amazing. I had accidentally placed the same order twice; whatsmode customer service noticed, they contacted me right away, and we solved the issue easily with no problems.

Thumbnail of user rimis
1 review
0 helpful votes
November 21st, 2018

I recently purchased a few items with this website, and was pleased overall with my experience. Their customer service is also quick in resolving any issues. Sometimes you actually get very good deals here in Otherlinks, that you don't find in other websites.

Thumbnail of user deborahm320
1 review
11 helpful votes
September 10th, 2018

Although I've had a few issues with some orders, whatsmode has tried to satisfy me at every turn and I really am impressed with their customer service so far. The quality of the material used in their clothing is impressive for the cost, and the sizing listed on the items is surprisingly accurate!

Thumbnail of user sharonr412
1 review
25 helpful votes
March 14th, 2019

This is a fraud company! Don't order with them this is a scam! I purchased one pair of shoes for 37 dollar. I never received any email with any shipping information, there was no phone number to contact emailed them no response about my order! They took the 37 $ out on my bank account then checked my bankk statement they charged on the same day another amount! I didnt do any order then I called my bank reported as fraud luckily got my money back on same day before my csrd got lucked I see that they took more money out before my card. Got locked! It says in bank statetment pay pal sth whatsmode or spring all payments made in california! Stay away from. That website when I checked reviews online which was too late realized scam company! Best part is when they rwalized my bank card is declined now bet they keep emailing me some fake bull$#*! emails about customerservice ridiculous some criminals and report it to take that down

Thumbnail of user ginab156
1 review
0 helpful votes
March 18th, 2019

What a JOKE this site is! I ordered 2 boots totaling $80 Jan. 30. My credit card was immediately charged. Today is March 18 and guess what? The boots finally arrIves and they are TOTAL CRAP! The company insisted I send pictures explaining what the problem is. Dont you think they already know their stuff SUCKS? DO NOT BUY ANYTHING FROM THIS WEBSITE! You will not get your money back. They got your money LONG BEFORE you received their CRAP!

Thumbnail of user georgiaf13
1 review
18 helpful votes
September 30th, 2018

I ordered a bathing suit, similar to the baywatch bathing suit, ive received a lot of compliments because of it. A cap, which is the most beautiful cap i have. An eyelash curler, i highly recomend it and several make up products that were good. It took 3 weekd to arrive to Perú, fast

Thumbnail of user chelseye
1 review
0 helpful votes
January 18th, 2019

They should give you approx shipping dates on thier website! Had I known I had to wait months for a pair of boots, I would have NEVER bought through them. They sent a shipping tracking number two weeks ago that doesn't work. Still waiting...

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Thumbnail of user whatsm1
Whats M.

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