Wanelo says they accept all major debit and credit cards but when I try to use my debit card it says I got my CREDIT card information wrong. Do I need to select which type of payment or do they not really accept debit? If I'm doing it wrong, what am I doing wrong?

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Wanelo says they accept all major debit and credit cards but when I try to use my debit card it says I got my CREDIT card information wrong. Do I need to select which type of payment or do they not really accept debit? If I'm doing it wrong, what am I doing wrong?

asked by Katie M. on 2/12/16

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Monica A. [Wanelo Rep] · Answer 1 · 2016-02-22T03:18Z

Monica A. [Wanelo Rep]

on 2/22/16

Hi Katie! We definitely accept credit AND debit cards! One possible reason you could be seeing this message is that what you are entering is different than what appears on your bank statement. Those billing addresses will need to be identical. If you are positive that what your entering is the same as your statement, email us at shopping@wanelo.com and we'll dig into the issue!

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Wanelo Questions & Answers

Wanelo says they accept all major debit and credit cards but when I try to use my debit card it says I got my CREDIT card information wrong. Do I need to select which type of payment or do they not really accept debit? If I'm doing it wrong, what am I doing wrong?

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