I placed an order on 11 December and the status of the order says completed but the shoes were never received.

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I placed an order on 11 December and the status of the order says completed but the shoes were never received.

asked by Jody M. on 1/19/16

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Monica A. [Wanelo Rep] · Answer 1 · 2016-01-20T10:02Z

Monica A. [Wanelo Rep]

on 1/20/16

Hi Jody! Hmm, this is definitely something we want to check on for you. I'm sorry that it has been so long since you placed the order, I understand that can definitely be frustrating. Can you email us at shopping@wanelo.com with your username and Wanelo order number? We'll reach out to the store asap to see what is causing the delay!

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