ViewBug Questions & Answers

Hello Rebecca, Thank you for your message. Once you've created a Photo Challenge it will be visible in your profile under Challenges >> Created. Please remember we do not guarantee that all Photo Challenges will be published in the main Challenges >> Explore area as they must be approved by ViewBug staff. However we send a global notification to all of your followers when your new challenge is created. Criteria for getting your Photo Challenge approved include (but are not limited to): - Appealing themes - Complete challenges (a full member bio, proper description of the challenge) - Quality of the banner Photo challenges are completely ran and managed by the challenge creators and the creator has the option to delete images that do not fit the criteria at anytime. The success of your challenge lies in the effort you put into promoting it. Spend a few minutes a day reaching out to your friends and invite them to participate. Visit your Challenge periodically to monitor and review the submissions as they come in, learn about the participants and interact with them in the comments section. An easy way is to share it with the Promotion tools in your challenge or copy/paste the link. If you have any further questions or concerns, please contact our member support team at members@viewbug.com Have a great day! Your friends at ViewBug

Hello Joanne, Thank you for your message. We are sorry to hear that you are experiencing issues. To maintain an archive of the communication and for better assistance; please always contact our member support team at members@viewbug.com for any questions or concerns. They'll be able to look into your account and assist you with your inquiry. Have a nice day! Your friends at ViewBug

Hello Weston, Thank you for your message. Our members maintain the copyright ownership of their images, we do not assign or reassign ownership of images to third-parties. The only reason we would use your photos is to promote your work via social media, ViewBug email, or within ViewBug. Specific contests may include as a prize to be published in a sponsor's website or magazine but if such the case, the contest will provide the details. Also, partners may use your photos if your photo is selected as a contest banner then that partner/sponsor can promote the contest using that contest banner. If you have any further questions, please contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a nice day! Your friends at ViewBug

Hello Darren, Thank you for your message. We have members from all over the world who participate in contests so international shipping is possible as long as it is permitted by your local laws as some countries may have strict laws for shipping. However, in those type of cases; we work with the winner and find a way to send the prize or make alternate arrangements. If you have any further questions, please contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a great day! Your friends at ViewBug

Hello Kevin, Thank you for your message. Our members maintain the copyright ownership of their images, we do not assign or reassign ownership of images to third-parties. We have a watermark feature available for use within the site and members are also able to upload their images with their logo/watermark embedded on them. If you have any further questions, please contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a nice day! Your friends at ViewBug

Hello Daniel, You may set up your payment information to receive payments for your potential future sales by going to your Account Settings >> My Store >> My Payment Information. If you have any further questions, please contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a great day! Your friends at ViewBug

Hello Nayeefa, Thank you for your message. We do not publish the ratio of featured members to general members. There are different ways to being featured. This includes (but is not limited to); winning contests, image popularity (likes, comments, peer awards, views), trifecta rankings, receiving many Peer Awards, and being selected by Staff/Editors. If you have any further questions, please contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a nice day! Your friends at ViewBug

Hello Kathleen, Thank you for your message. We apologize for any confusion. The Dirt Road Photo Contest is free for Pro members only and if you are a Premium member and received a free Pro contest submission from one of our promotions, the system will only let you submit 1 photo to a Pro contest. Please note that extra contest submissions are one time use only for all members (Free, Premium, or Pro). If you change your mind and try to remove/edit your photo, the system will not let you submit another photo into a Pro contest. To see contest rules/details; please go to the contest's page (http://www.viewbug.com/contests/the-dirt-road-photo-contest), click on 'Rules' on the right side (under the contest banner) or scroll all the way down, and locate "Here's How It Works" section. You will see Entry fee will say "Free for Pro members". To maintain an archive of the communication and for better assistance; please always contact our member support team at members@viewbug.com for any questions or concerns. Have a nice day!

Hello Bhaswati, Thank you for your message! Congratulations on your Summer Selection Award. :) We've awarded members' most popular photos with the Summer Selection Award. This award is not connected to any contests, prizes, or special features. It is however definitely a great recognition of the success of your image! If you have any further questions, please contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a great day! Your friends at ViewBug

Hello Champak, Thank you for your message! Congratulations on your Summer Selection Award. :) We've awarded members' most popular photos with the Summer Selection Award. This award is not connected to any contests, prizes, or special features. It is however definitely a great recognition of the success of your image! To maintain an archive of the communication and for better assistance; please always contact our member support team at members@viewbug.com for any questions or concerns. They'll be able to look into your account and assist you with your inquiry. Have a nice day! Your friends at ViewBug