ViewBug Questions & Answers

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Here’s what consumers have asked with answers from ViewBug staff and previous consumers.

81 questions answered
15% answered in 1 day
Question:

Hi, i'm thinking about buying pro but i was wondering how generating sales through the website works?

Answer:

Hello Beki, Thanks for your interest! We'd love to better assist with your inquiries via our Member Support Team. Please contact our Member Support team at http://bit.ly/EmailVB. They'll be able to assist with your PRO upgrade inquiries and provide more details on listing your photos for print sale. Have a great day!

By ViewBug T.,
Question:

I cant find my account anymore please help!!

Answer:

Hello lwazitaliq, We're sorry to hear that you're having trouble accessing your account. Please contact our Member Support right away team at http://bit.ly/EmailVB and they'll definitely be able to assist with your account-related inquiry. Have a great day!

By ViewBug T.,
Question:

What exactly is a peer choice award?

Answer:

Hello Karen, Thanks for your question! The Peer Choice Award is given to a member's most popular photo upload in 2017! It is definitely a great recognition of the success of their image thus far, this year.:-) Thank you!

By ViewBug T.,
Question:

How do i cancel viewbug membership the automatic charge to my credit card?

Answer:

Hello, Thanks for posting your question! Please contact our Member Support Team at members@ viewbug. Com or by going here: http://bit.ly/EmailVB They'll definitely be able to assist you with your concerns. Have a great day! The ViewBug Team

By ViewBug T.,
Question:

How do i find my account and payment info? also, how do i contact viewbug?

Answer:

Hello, Thanks for posting your question! Please contact our Member Support Team at members@ viewbug. Com or by going here: http://bit.ly/EmailVB They'll definitely be able to assist you with your concerns. Have a great day! The ViewBug Team

By ViewBug T.,
Question:

How do i find my account info and payment info also?

Answer:

Hello, Thanks for posting your question! Please contact our Member Support Team at members@ viewbug. Com or by going here: http://bit.ly/EmailVB They'll definitely be able to assist you with your concerns. Have a great day! The ViewBug Team

By ViewBug T.,
Question:

If we posted an image in one contest, are we allowed to post the same image in another contest? couldn't find any rules and regulations. thanks

Answer:

Hello Barbara, Thanks for your question! Members are permitted to enter their images in more than one of our ViewBug photo contests.:-) We have a help section at help.viewbug.com and please feel free to contact our Member Support Team at members@ viewbug. Com or by going here: http://bit.ly/EmailVB when you have a question or need support. They'll definitely be able to assist you with your concerns. Have a great day! The ViewBug Team

By ViewBug T.,
Question:

Someway i ended up putting 7 photos in one contest which i really didn't want to do. how do i remove them from the contest? just did this today.

Answer:

Hi Barbara Thanks for your question. When a contest is open for submission, you can go back to the contest and edit your entry. Go to the contest's page and click on EDIT ENTRIES. On the Edit Entries window click on the SMALL photo thumbnail at the very top (lefthand side) to remove the photo (from the contest) then select from the medium-sized thumbnail (main area of the window) that you'd like to enter instead. Select continue when you're finished editing your entries. If you need further assistance, please contact our Member Support Team at members@ viewbug. Com or by going here: http://bit.ly/EmailVB Thank you, The ViewBug Team

By ViewBug T.,
Question:

How come the prizes aren't real and noone ever gets them, i have spoke with many who have won but never received their prize?

Answer:

Hello Ashly, Thanks for your question! Prizes on ViewBug are definitely real.:-) When contest winners are announced an email is sent from our Prizes team to each winner, with instructions on how to claim their prize. If you (or anyone you know) has won a prize from a ViewBug contest and has not been able to redeem their prize, please definitely reach out to our Member Support team at members@viewbug.com. Be sure to include the username and email that is attached to the ViewBug account, as well as the specific contest their inquiring on. All the best, The ViewBug Team

By ViewBug T.,
Question:

How come the prizes aren't real? and you don't give them out?

Answer:

Hello Ashly, Thanks for your question! Prizes on ViewBug are definitely real.:-) When contest winners are announced an email is sent from our Prizes team to each winner, with instructions on how to claim their prize. If you (or anyone you know) has won a prize from a ViewBug contest and has not been able to redeem their prize, please definitely reach out to our Member Support team at members@viewbug.com. Be sure to include the username and email that is attached to the ViewBug account, as well as the specific contest their inquiring on. All the best, The ViewBug Team

By ViewBug T.,

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