Viagogo Questions & Answers

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Here’s what consumers have asked with answers from Viagogo staff and previous consumers.

84 questions answered

7% answered in 1 day

Question:

I bought a world cup tickets 2 days ago and i would like to ask questions. status remains as is, and gets me to the nerves. I bought a world cup tickets 2 days ago and i would like to ask questions. status remains as is, and gets me to the nerves.

Answer:

Dispute w your credit card company. This company is a fraud

By Lynn B. over a year old

Question:

Has anyone had any luck getting their transaction from viagogo via their bank reversed? Has anyone had any luck getting their transaction from viagogo via their bank reversed?

Answer:

I'm in the process of. I'll let you know

By Trish L. over a year old

Question:

I haven received tickets of backstreetboys i bought earlier, how can i contact you guys I haven received tickets of backstreetboys i bought earlier, how can i contact you guys

Answer:

Viagogo. Give up and beg your bank to get your money back. Also close any account that they may have the details of.

By Alex H. over a year old

Question:

Hi how do i get my money back from my transaction i have just made Hi how do i get my money back from my transaction i have just made

Answer:

Thwy wont refund. I have been stung with tickets bearing someone elses name they wont even change the name to mine and impais for them. They Reckon they refund if access is denied but I bet they dont

By Denise S. over a year old

Question:

You guys have terrible reviews. should i be concerned? You guys have terrible reviews. should i be concerned?

Answer:

Wish there was a way to get them closed down. Been scammed with a ticket bearing aomeone elses name that is useless

By Denise S. over a year old

Question:

The reviews are not very good. i wan to buy tickets for ascot but worried we wont get them The reviews are not very good. i wan to buy tickets for ascot but worried we wont get them

Answer:

Don't stay well clear

By Scott l. over a year old

Question:

Hi i bought coldplay tickets , i paid £500 for 2 tickets that's with booking fee , the face value is £50 each . i got an email with the e tickets last month and just a few days ago i got a new email saying the seller has sent you the invalid tickets i won't be able to get into the concert with these the next email is your correct tickets .. the tickets are the exact same which is weird .. do you think these are fake and if so could i claim back from my bank for fraud ?? Hi i bought coldplay tickets , i paid £500 for 2 tickets that's with booking fee , the face value is £50 each . i got an email with the e tickets last month and just a few days ago i got a new email saying the seller has sent you the invalid tickets i won't be able to get into the concert with these the next email is your correct tickets .. the tickets are the exact same which is weird .. do you think these are fake and if so could i claim back from my bank for fraud ??

Answer:

I got same email but without new tickets total fraud I'd doubt you'll get in with those tickets

By Scott l. over a year old

Question:

I need a contact phone number I need a contact phone number

Answer:

I want their contact number also... how can this company even be allowed to operate?

By Manu C. over a year old

Question:

I have bought ed sheeran tickets for nz today for march 2018 & was shocked at the charge on my credit card with two extra costs of $75 each for ticketing can i forfeit these tickets & have my money back please I have bought ed sheeran tickets for nz today for march 2018 & was shocked at the charge on my credit card with two extra costs of $75 each for ticketing can i forfeit these tickets & have my money back please

Answer:

We have also mistakenly brought EdSheeran tickets today and was shocked at our creadit card charges. It looks like the whole thing is a scam.

By Nikki S. over a year old

Question:

I have just bought tickets from viagogo for book of mormon and melbourne and carl barron... are they a scam? I have just bought tickets from viagogo for book of mormon and melbourne and carl barron... are they a scam?

Answer:

If no one else buys tickets for a higher price, than you will be okay. There is no assurance that these tickets will materialize

By Machteld H. over a year old

123456...42

Typical questions asked:

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Viagogo Questions & Answers

I bought a world cup tickets 2 days ago and i would like to ask questions. status remains as is, and gets me to the nerves. I bought a world cup tickets 2 days ago and i would like to ask questions. status remains as is, and gets me to the nerves.

Has anyone had any luck getting their transaction from viagogo via their bank reversed? Has anyone had any luck getting their transaction from viagogo via their bank reversed?

I haven received tickets of backstreetboys i bought earlier, how can i contact you guys I haven received tickets of backstreetboys i bought earlier, how can i contact you guys

Hi how do i get my money back from my transaction i have just made Hi how do i get my money back from my transaction i have just made

You guys have terrible reviews. should i be concerned? You guys have terrible reviews. should i be concerned?

The reviews are not very good. i wan to buy tickets for ascot but worried we wont get them The reviews are not very good. i wan to buy tickets for ascot but worried we wont get them

I need a contact phone number I need a contact phone number

I have just bought tickets from viagogo for book of mormon and melbourne and carl barron... are they a scam? I have just bought tickets from viagogo for book of mormon and melbourne and carl barron... are they a scam?

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