This is such a scam it is unbelievable that the owners (Andre Agassi and Steffi Graff) are not in prison for life. They have scammed hundreds of thousands of people, by taking people's credit card or bank details and even though the people not to purchase the tickets they are looking at. Viagogo takes the money and "buys it for you" anyway. It then tries to make you sell the ticket back to them (which is not actually a ticket but a print out ticket) they sell the ticket several times over then they charge you because one or more of the people could not get in with their forged tickets. Their "customer service" is a couple of henchmen, whose vocabulary consists of "Unfortunately" and "All sales are final". I wouldn't mind so much if I had bought a ticket! If they have your bank details or credit card details, cancel your accounts immediately. As this company continues to make random charges against your account. They are well know to my bank and it was they who advised me to close my account! I won't rest until they are driven out of business they have scammed 100s of thousands of people. Andre Agassi and Steff Graff shall also be hearing from us. Together we are legion.