asked by
on 7/22/17Dear Angela,
We are sorry for any inconvenience.
According to our website's policy import taxes are solely customers responsibility.
Please check this link: http://www.twinkledeals.com/shopping-faq
Once placing an order with us customers agree to our terms and conditions.
The shipper first pays the fee on your behalf, then asks you to pay once they deliver the package to you.
Taxes are charged by the local Customs Office and country regulations are beyond our control.
As it is the customer's responsibility to pay these taxes to receive the parcel, we cannot provide any compensation in such cases.
Best regards,
Twinkledeals Team