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Trivago Questions & Answers
394
reviews
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Here’s what consumers have asked with answers from Trivago staff and previous consumers.
51
questions answered
14%
answered in 1 day
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Question:
I made my reservation through trivago two days ago. however i emailed the hotel to confirm and they can not find my name in their system. what should i do? how can i confirm?
Question:
We booked a hotel called kubu cempaka for 3nights apr23-26 in your site thinking it was good to be closer in mahatma house for a wedding. it says there canggu, 0,8 km to mahatma. but when we get there its turn out in seminyak. we didnt wanted to be there...we didnt stay so is it possible that we can get our money back?
Question:
I made a reservation through trivago that give me a deal from elvoline website before 3 days and i paid money by visa card. but they didn't give me any confirmation message about my reservation and didn't reply about many many messages sent through the website. i want to know what is the problem or if there is a spam the reservation is made by mohammad abdulmajid
Question:
I attempted to book a hotel in ottawa ontario canada at the price trivago gave me, but couldn't get the price for the time we wanted. so i then tried different dates through the year (at the same hotel) and could never get the price quoted by trivago. is this typical? this was the first time i used your service and was very disappointed.
Question:
Cancelled my reservation over one week ago and the funds have not been returned to my credit card nor have a rec'd a email confirming the cancellation although, your website shows it has been cancelled. cancellation 2086738841 pls respond!
Question:
Yes, i'm looking at the omni penn in pittsburgh and see a deal for $150/night-what size bed is that? dates are oct 13-15
Question:
What does false mean against star ratings
Question:
I booked a room after trivaro took me to otels.com.... the hotel i am going to has no record of my reservation and otels phone number is out of the country and no one answers it. how will i get my money back if they do not go through and book my reservation?
Question:
I booked a hotel that triage showed me. i have called 2 days in a row and the hotel i booked had no reservation for me... my cc statement says paid through trivagous is there a reason i paid 252 dollars and have no room?
Question:
I want to book a reservation but see a lot of negative reviews. what happens if i need to cancel a reservation? i read something about third parties wouldn't honor the cancellation?
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