TrendsGal Questions & Answers

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Here’s what consumers have asked with answers from TrendsGal staff and previous consumers.

246 questions answered
13% answered in 1 day
Question:

Is this site a scam? it has a lot of bad reviews..

Answer:

Sorry for the late response. But I have to say, I was pretty anxious buying from this site, but, I spent $135 for 32 items and they ALL came in in about 2 weeks! They were all pre-packaged and came just as I expected them. So, I really am confused as to why some people have been complaining about their orders taking so long. But, I've had a great experience with them and will be buying from them again sometime!

By Ally C.
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Question:

Answer:

I live in California! The shipping varies. My first order took only a week. The second order took 2 weeks and my last order took about 3.5 weeks. I would say 2 weeks at the least and 1 month tops. Everytime I check my tracking numbers for my orders, it always comes from the East coast. Hope this helps!

By Cindy B.
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Question:

How are they with bulk orders? i have limited time and need about 60+ items from them

Answer:

Right they dont do tracking nummber for some reason which i hat e

By Amber M.
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Question:

Answer:

I did not have to call to track order. Despite not rec'v a confirmation mail, the goods, arrived about two weeks later. Nothing was what it was supposed to be. In fact, it was rather rediculous. Since then, I've done a lot 0f research. All info leads to the same, it's coming from a hack house in China. Incredibly shoddy remakes of the items you see online. I even tried to research how to find the actual garment in the photos. No luck, being that so many carry the exact same photo. I did however, find a site listing the top 10 to purchase from. Light in the Box had rave reviews. But does list the exact same photos as Trendsgal. Who knows, but I can't risk it again.

By Misty J.
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Question:

I just placed my order jan 14 2016 and it says processing i am very nervous because i did not read the reviews until after i placed my order my question is how long does it take for shipment after you already paid

Answer:

Please contact us through our support centre and we could check the status of your order so that we could solve your problem together.

By service r.,
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Question:

Can i have my money back because my packages didnt come on time

Answer:

$#*! a damn trendsgal them $#*!es smh sad as $#*! ima report your asses to the Federal bureau

By Lemicha G.
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Question:

The number on the does not work what is the new number 1-800-?

Answer:

What Cindy B. Said. Although, some have complained that they don't answer, but they did for me.

By Ally C.
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Question:

How do i get in touch with someone about my order? i tried the number on the website and no one ever answers.

Answer:

Check your email for your order confirmation. You can email them from there. It will take them a couple of days to respond. My order took 7 weeks to arrive. Will NEVER order from them again.

By Renee W.
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Question:

Answer:

Run scam company

By deborah p.
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Question:

I got two packages yesterday receiving my order that i placed from earlier this month... i am afraid that i will not receive the rest of my order. is it usual to get part of your package now and the rest come later?

Answer:

I do not recommend buying from this company you will NOT get your merchandise. Look at all the reviews above you will see way MORE NEGATIVE. I spent $235 and received NONE of my items over 6 months ago.

By Pissed O.
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Typical questions asked:
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  • Where is the company located?
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