If I pay for 3-7 day shipping and it's been two weeks. How do I get ahold of someone to find where my clothes are?

asked by Jessica m. on 6/28/15

5 Answers
Thumbnail of user mistyj4

I did not have to call to track order. Despite not rec'v a confirmation mail, the goods, arrived about two weeks later. Nothing was what it was supposed to be. In fact, it was rather rediculous. Since then, I've done a lot 0f research. All info leads to the same, it's coming from a hack house in China. Incredibly shoddy remakes of the items you see online. I even tried to research how to find the actual garment in the photos. No luck, being that so many carry the exact same photo. I did however, find a site listing the top 10 to purchase from. Light in the Box had rave reviews. But does list the exact same photos as Trendsgal. Who knows, but I can't risk it again.

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Thumbnail of user suzannee4

This website should be renamed succubus... it's a complete scam ran by idiot shmucks. It doesn't matter if you pay more for speedy delivery, you'll never receive all your items. But they suck us in by their low low prices.DON'T BE FOOLED IT'S SCAM they won't send your full order if you ever see any of it.

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Thumbnail of user alexandriaw

They will most likely claim it's the "processing" that takes longer but this site is a SCAM. If you paid through PayPal get your money back while you can.

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Thumbnail of user morghanc

Call after 10 pm

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Thumbnail of user cynthiah21

There is a customer service number but the company is in China so remember they are in different time zone you have to wait til their offices are open.

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