Travelocity Questions & Answers

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How can they possibly stay in business? Worst practices ever!

asked by Sarah D. on 3/21/16

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More questions about Travelocity

Why is it when a manger from Travelocity tell u something is a lie I have been on hold 2 HR rite now waiting on manger why
Why does Travelocity list Tamarack Lodge at Bear Valley as having no rooms available when ii know I can go directly to the Lodge website fo a room?
I am trying to use my tmobile coupon for an activity, but I have been on hold for an hour. Not sure what to do
the travel insurance is useless, andthe company will make you call local properties to cancel reservations. my itinerary included an easy jet leg whivh was non refundable and i was asked to make an international call twice, once to cancel and another time to get them to fax the cancellation to "senior advisory group" at travelocity so they could continue to process the claim. why do you have such terrible customer service?
i paid 182216 for a cruise. I can get the same cruise for 170215 from cruise.com I called and spoke to someone at travelocity she got the same price 120 cheaper, I needed a supervisor to get the credit. the supervisor claims she cant get the same price. now what?
How do I get corporate an email IM tired of dealing with customer service?
Sorry... but I disagree with@millerm... I could barely understand any of the 3 or 4 reps I dealt with when I had to call! Instead of answering any questions, they just repeated what seemed like a canned script. Absolutely the WORST customer service staff with almost ZERO communication skill, in my opinion.

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