Tradesy Questions & Answers

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Here’s what consumers have asked with answers from Tradesy staff and previous consumers.

37 questions answered
30% answered in 1 day
Question:

Why do have so many negative reviews?

Answer:

Probably because people do not read the policies properly and or don't know what they're shopping for.

By Bianca K.
Question:

How many people have had their authenticate garments returned with a fake? after reading the reviews and q&a - i am very leary of sending my new in box with tags and recipes to a buyer.

Answer:

Stay away. They just cheated me out of 861$ Buyer did the ole bait & switch. Now I'm out and this buyer is sporting around a free Louis Vuitton that I worked my butt off for. So angry.

By Diana C.
Question:

I can returrn it? and refund money back or credit store?

Answer:

If they product is fake or misrepresented they will refund you fully. If you just don't like something, you will be issued a store credit.

By Bianca K.
Question:

Are the items being sold new? are they authentic?

Answer:

My experience is the bags are not authentic.

By Kimberly O.
Question:

I ordered a "new with tag" bag, but the bag has clearly been used before ( i found breadcrumb and a lip liner in it.). so i asked them to give me a discount, but they said they can't do partial refund; is that true?

Answer:

I'm not sure why you are asking for a partial refund. Either the bag is in new condition or it is not. If they carried it once and left a lip liner in it but the bag is in new condition, then you should pay full price. If the bag is marred in any way, return it. I was a buyer who was sent a fake bag, so I have been very diligent in telling people about this company. If you received an authentic new bag in like "new" condition consider yourself lucky!

By Kimberly O.
Question:

What is the average time to sell items mint condition sunglasses shoes handbags designer gowns

Answer:

I've only purchased items. I've never posted anything to sell.

By Robin M.

Can’t see your question? Ask to get answers from the Tradesy staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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