I think when you buy from Tradesy you definitely need to know what you're buying. Before buying anything from Tradesy that I do not have much knowledge about I always google the product to find how old it is and where it is selling new for less. I only buy from PROFESSIONAL SELLERS. Professional sellers aren't caught up in earning a quick buck and they ship quickly and you can find more deals with them. I will say Tradesy for the seller's perspective can suck. It takes up to 21 days to get paid but I have gotten paid in a week. They have a nearly 20 percent cut that they take, but it is what it is. I like Tradesy much more than sites like poshmark. Poshmark holds your money for 15 DAYS if a seller decides to cancel your sale and you cannot get into contact with a live person. Tradesy does have a phone service but you need to contact them in that range. They respond QUICKLY through email and if something happens that causes your buying experience to be poor, they will credit you $25. I can't complain when it comes to their site and I've been shopping on there for 2 years. You just need to know what you're doing regarding the site. Next, they only take products by mail within 4 days if you need to return something. That policy is clearly outlined on the site and they remind you all throughout your purchase. If the item is fake, they credit you back your money. If it's real, you get a site credit. If something is fake, you can return it well after 4 days. I like Tradesy personally.