TopResume Questions & Answers

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Here’s what consumers have asked with answers from TopResume staff and previous consumers.

98 questions answered
3% answered in 1 day
Question:

I had submitted a resume but it was limited. i have more information and am interested in the package that includes a new resume and cover letter.

Answer:

Hi Kim, Please email Support@topresume.com and specify your order number or email address used at the time of purchase so the team can properly address and assist. Thanks!

By Chris W., TopResume Rep
Question:

Yes!!! i am completely dissatisfied by your services and i want my money back. i am still waiting for the second edit of my resume.

Answer:

No refunds... They are the worst resume service out there most of the good reviews they had written buy bots I received the resume, It was full of flamboyant words. The only part that made any since was what they copied from my current resume. I let other people in my field look at my resume and the one topresume prepared, they all agreed that the resume topresume prepared looked fake, lies. I am a blue collar worker. My opinion how can some one that does not know the trade that you work in write a resume. I asked for a full refund they said no. The only company I have ever done business with that will not give you a refund is your not happy with there work. Stay away from these people

By joe l.
Question:

What is the turnaround?

Answer:

Hi there, You should have a finished document in 7-10 business days! Hope that helps.

By Chris W., TopResume Rep
Question:

Answer:

No refunds... They are the worst resume service out there most of the good reviews they had written buy bots I received the resume, It was full of flamboyant words. The only part that made any since was what they copied from my current resume. I let other people in my field look at my resume and the one topresume prepared, they all agreed that the resume topresume prepared looked fake, lies. I am a blue collar worker. My opinion how can some one that does not know the trade that you work in write a resume. I asked for a full refund they said no. The only company I have ever done business with that will not give you a refund is your not happy with there work. Stay away from these people 3 minutes ago

By joe l.
Question:

Tell me how this service works?

Answer:

Hi Cherry, Thanks for the question. Once you've decided to work with us, you fill out a resume worksheet, which will help us pair you with the best writer for you and your goals. Once you've been assigned a writer, you work 1:1 with them to create a job-winning document! Hope that helps!

By Chris W., TopResume Rep
Question:

Is english a second language for the writers? the prose is stilted.

Answer:

Yes, my experience with TopResume has been that English must be a second language for most of the writers. The subpar cover letter, resume and LinkedIn profile were filled with spelling and grammatical errors and used the wrong tense of verbs. If you're thinking of using this service PASS. Huge, HUGE waste of money and time.

By McKenzie A.
Question:

I want to pay for the services of topresume. can i use my revised resume

Answer:

Yes yu can as long as you are good with how it reads

By Carmela M.
Question:

How much is it to redo a resume?

Answer:

I purchased a cover letter, resume, and LinkedIn for $300+. None of these documents I am able to use. They look like they were just downloaded off the internet. I've tried 3 different writers and am so frustrated that I've wasted so much time and money. Please do yourself a favor and find a different resume writing service. This one is a scam unfortunately. I'm not sure where the other positive reviews are coming from - possibly fake accounts? Or someone who is just starting out and needed a very basic resume.

By McKenzie A.
Question:

I would like to look at my resume to see it ok ?

Answer:

There is no completed resume to look at... I paid $196.00 of money I could of used for food or gas. Yet, I trusted TopResume to write a nice resume so I can have more of $196.00's to find a job.

By Janice R.
Question:

Answer:

ALL of it is true. I'm on month 2 and still don't have a finalized product (3 "writers" later). Highlights: - Outsourced resume writers from overseas (so English is not their first language: yields an astonishing amount of grammatical and spelling errors, not to mention errors using the wrong tense of verbs) - The first writer created an extremely elementary version of my resume in a basic format from Microsoft Word. It looks like they have a standardized resume they must use across the board for different industries - The second writer created a slightly better version of the subpar documents, but still not up to snuff. She didn't make any of the changes I requested and kept resending me the same document time and again. - On top of purchasing a cover letter and resume, I also spent $100+ to have a LinkedIn rewrite. The second writer simply copied her version of my resume into LinkedIn format. For $100. Do yourself a favor and save your time and money. Best of luck to you in finding a reputable service. This one is a scam.

By McKenzie A.

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