TopResume Questions & Answers

Hi Thomas, Thanks for writing in! We find that people are more inclined to publicly express their dissatisfaction. Our support team attempts to address all client concerns and work towards an amicable solution. While our team does their best in ensuring that the best suited writer is assigned to every project, there are occasionally cases where there was a mismatch in assignment and our support team is happy to address this. I hope that helps answer your question!

Hi Susan, Great question. Here's how it works: Your writer will collaborate with you to provide a first draft, which will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks. Hope that helps!

Hi Maya, They are different services. The LinkedIn makeover is to make sure your LinkedIn profile is professionally made, so it looks presentable when potential employers check out your profile. The resume posting service will help you post your resume on multiple job sites, which will help you increase your chances of getting noticed by recruiters.

Hi Susan, Can you please send along your email address? We'll have customer care reach out immediately.

Hi Angeliki, Customer care has been notified. Thank you for reaching out.

Hi Carolina, Absolutely! Our expert writers are certified in over 65 industries.

Hi Anil, Absolutely! Our expert writers are certified in over 65 industries. They're well-versed in current best practices and are able to translate experience from one industry to another.

Hi there, Our guarantee states that if you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again one time, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.