Second question, If it only take a day 2 get from Hong Kong 2 LA, then why does it take almost 3 weeks to get to me from LA;with no tracking movement.

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Second question, If it only take a day 2 get from Hong Kong 2 LA, then why does it take almost 3 weeks to get to me from LA;with no tracking movement.

asked by on 10/15/18

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Angelique C. [Tophatter Rep] · Answer 1 · 2018-10-16T04:37Z

Angelique C. [Tophatter Rep]

on 10/16/18

Please know your voice is heard and we are working to improve your experience in terms of shipping times.

On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If the time-frames passes and you still haven't received your item please contact our dedicated customer support team by visiting My Orders, clicking the item, clicking Order FAQs, then clicking Contact Support and completing the form detailing the issue. We will be happy to help.

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Second question, If it only take a day 2 get from Hong Kong 2 LA, then why does it take almost 3 weeks to get to me from LA;with no tracking movement.

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