Please answer how I can obtain the Spy watch I ordered and paid for back in March. The spy watch was sent to the wrong address in Florida

asked by arthur L. on 4/14/19

1 Answer
Thumbnail of user angeliquec12

Thank you for reaching out.

On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments.

After you've purchased, you can click on any item from your My Orders page then click *Where's My Item?* to find the current status and timeline.

Please know you are covered by Buyer Protection http://tinyurl.com/j8eo7hu against non-delivery if tracking does not update to show delivered to the address you provided at the time of payment. You can reach out to our dedicated support team at help@tophatter.com

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