I have dealt with Tom Top for many years and had no issues other than the slow delivery which is common with overseas shipping. But... that being said, the last few times I have had horrible service and lack of answers. I have emailed and questioned with promises of 24 hour response and never do I get any answers. The last straw was an order that did not come in and when questioned no answer. Two months this went on and I finally did get an answer that I was going to get another one sent but never did receive it nor did they follow up. The last time I tried to order their lack of simple response to simple questions bothered me and then repeated emails to them bore no responses or comments etc. I have given up and use EverBuying.com and have yet to have issues. Be very careful with TomTop.

If you don't choice DHL or tracking when you order, you don't receive it. Is cheaper but...