TicketNetOnline Questions & Answers

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Here’s what consumers have asked with answers from TicketNetOnline staff and previous consumers.

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Question:

Answer:

Hey, thank you for reaching out. All tickets are listed by Sellers include firms, box office promoters, licensed ticket sellers & all orders are backed by 100% "Money-Back Guarantee" policy. Other websites such as the ones Jerry mentioned are legit as well, most likely with a different inventory than you can find on our system. Hope it helps, good luck and enjoy the event :)

By Y A.,
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Question:

Is ticketnetonline a scam or a legit company?

Answer:

Thank you Nicole, and Jerry for the "warm greetings". It would be better if we explain how these things role within this business. As we are working with sellers worldwide, promoters and licensed ticket sellers we are able to offer tickets also when the box office appears to be sold out. When a customer orders tickets on our website, the order is then filled by the ticket seller who listed them, so basically, we do not hold the actual tickets in hand. As we mentioned before - in some cases the tickets aren't released by the box office or hosting team until closer to event date, sometimes even 48 hours prior to event date. I think the word scam is not appropriate as we never had any order that we failed to fulfill. It would be nice of you to edit your comment Jerry. Have a nice day.

By Y A.,
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