Thumbtack Questions & Answers

Hi Herenesa, It's great to see that you'd like to leave a review for the pro you worked with. We have steps on doing this here: http://thumb.tk/reviewingpros. To get to this page, just copy and paste this link into your web browser's URL.

We're sorry you're having issues with our site, Amy. We're here to help. Please send us a PM on Facebook with more information so we can troubleshoot this further. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. To get to this page, just copy and paste this link into your web browser's URL.

It's great to see that you're looking for reviews before you hire a company, this is a good way to see previous customer experiences with them. If you can send us a Private Message on Facebook with the company's information, we can look into this for you. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. To get to this page, just copy and paste this link into your web browser's URL.

We have a lot of pros who've found success on our site, Robin, and you can too. You can see more information about how our credits work here: http://thumb.tk/aboutcredits. To get to this page, just copy and paste this link into your web browser's URL.

It's great to see that you're gaining reviews from your customers, Lucia. This is a great way to highlight your expertise. We have more information on how they can leave a review here: http://thumb.tk/reviewingpros. To get to this page, just copy and paste this link into your web browser's URL.

Reviews are a great way to show how you feel about the professional's service, AJ. We'd be happy to walk you through this process. Please give us a call at (800) 948-2034. We look forward to speaking to you.

That's a great question, Bruno. You can receive reviews from customers you've worked with for free. You just need to send them the Unique URL link associated with your Thumbtack account. You can see more about this here: http://thumb.tk/unverifiedreviews. You can also see more information about how Thumbtack works here: https://www.thumbtack.com/pros/how-thumbtack-works. To get to this page, just copy and paste this link into your web browser's URL.

We're excited to help you find the right pro for your oriental rug cleaning project, Carolyn. To see the reviews of carpet cleaning pros in your area, you just need to follow this link: https://www.thumbtack.com/ga/atlanta/carpet-cleaning/. You can also create a request to get quotes from pros in your area. From there you can view their profile, reviews, and set up a time to get your carpet cleaned. When you're creating your request, please let them know it's an oriental rug in the additional information spot on the form. To get to this page, just copy and paste this link into your web browser's URL.

We're excited to help you grow your business, Larry. When it comes to purchasing your first credit package, they tend to be more expensive then $10. This is because we give you enough credits for about your first 10 quotes. We've found our pros find more success with this when they are first starting out. You can see more information about this here: http://thumb.tk/firstcredits. Just copy and paste this link into your web browser's URL.

We're excited to help you grow your company. Registering your catering service and receiving requests from customers in your area are at no cost to you. The only time you pay is when you want to send the customer a quote and introduce your service to them. The cost depends on the demand of the job. You can see more information about how we can work for you here: https://www.thumbtack.com/pros/how-thumbtack-works. Just copy and paste this link into your web browser's URL. We're here for you if you need anything else.