The JT Store Questions & Answers

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Here’s what consumers have asked with answers from The JT Store staff and previous consumers.

183 questions answered
9% answered in 1 day
Question:

I have created an account in jt store now you can send me jt cash

Answer:

Dear, You had ordered JT wallet cash smart deal, And your cash is delivered in your wallet which is available in your JT Account, you can use that to purchase anything from our site with upto 50% Discount.

By TheJT S.,
Question:

My order no 3841666 i have not received any message for my phone no and i have payed money also

Answer:

Dear, Sorry for the issue you have faced, we are not frauds, we always try to deliver every order to our customer end. According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,
Question:

Hi my order number is #3838145.what is the status...

Answer:

Dear, Sorry for the issue you have faced, we are not frauds, we always try to deliver every order to our customer end. According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,
Question:

When i will recieve my order i mean date of receiving my order order id: 800866 it's been 2 months my ordered was placed before 2 months so

Answer:

Dear, Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,
Question:

My order id: 3834989 sunil kumar shah this is my order no / the payment is debited from mine debit card , so please cornform me the details

Answer:

Dear, Order number - 3834989 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund

By TheJT S.,
Question:

I have ordered 2 kurtis. i want to knw when will i get the prdct?? order ids are 2836159 nd 2836135..

Answer:

Dear, Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com

By TheJT S.,
Question:

Order id 7839498 received you cashback will be activated within 48 hours what does it mean

Answer:

Dear, Under this deal you get JT wallet cash, you can use the JT cash for purchase anything from our site for free. So we request you to make account on our site, where we'll deliver your JT Cash. Kindly Explore Video to know how to use your JT Wallet Cash. https://www.thejtstore.com/the-jt-guide/

By TheJT S.,
Question:

What is the status of my product and my order no is 3827325?

Answer:

Dear, Order number - 3827325 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com

By TheJT S.,
Question:

Hi...mah orden no is2834686...wen i vl receive my order ..?

Answer:

Dear, Sorry for the issue you have faced, We like to inform you that you ordered your products under deal... Under this deal you get JT wallet cash, you can use the JT cash for purchase anything from our site for free. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,
Question:

Call me 8189910380

Answer:

Dear, Sorry for the issue you have faced, We always try to deliver every order to our customer end. We request you to please mention our order number so we can assist you better Else Contact us on 6262602920

By TheJT S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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