My boyfriend ordered yoga pants for me at the beginning of December, the email said 5-10 days for delivery. So on the 10th day I emailed them stating delayed order. I got another email 2 days later saying the item had shipped. I tracked the order everyday and got updates on the shipping history. If I were you I would contact them every other day, if need be, until you get your item. Oh... I finally got my order today... only to have a huge hole in the leg of the pants. So needless to say, I will be contacting them every day until I get my order filled properly. I know this... I will NEVER order from this company again! Good luck getting your merchandise.