After reading so many bad reviews, I am hesitant to order my wedding dress and veil from this company.
I am an older bride, and this will be my first and *last* wedding.

I neither have the time or patience for wrong colors, wrong and/or undelivered orders.

What kind of guarantee can you give me, right here, right now, that the same thing won't happen to me as happened to many of your other customers?

asked by Corrie W. on 8/6/16

2 Answers
Thumbnail of user edenn4

Don't order please, weddings are very special and this is not the right place to get yr dress. I ordered two dresses and only received one which was stained. The dress looked like it was used. I have not hard anything about the second dress and I can tell u am very disappointed. This is my first time that am writing a review online cause I have never experienced anything like this at all. I do a lot of online shopping and this is the first time I have received partially what I ordered for.

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Thumbnail of user kristia47

Hi Corrie, I would be very careful ordering from them. They do not have anyone that you can talk to about problems if they occur. You have to do online chats with representatives that run you around in circles. I wish I could say something better because the pictures sure look nice, but the dress that I ordered didn't look like the picture... it was the wrong color and the sizing was way off. Very tight in the sleeves and big everywhere else. They said I could take it to a local seamstress to get fixed or re-gift it to someone else as suggestions to solve my problem but the dress could not be fixed by a seamstress and I wouldn't re-gift the mess of a dress that I got from them. Beware... customer service is not what you want it to be especially for your special day! I wish you the best for your wedding and future!

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