More questions about TBdress

I ordered my suit on the 8th of April & I still haven't received anything. Where is my order? Where are they located? does the package come in on time if u pay for shipping' I am tempted to purchase one of your evening dresses but am concerned about quality and fit. What is your policy on returns and refunds? What is the usual time for shipping? How soon can I get it? I want to buy shoes for prom but I'm hesitant because of the awful current reviews.... I ordered a dress like 3 weeks ago when will it come? How long does it take to get in once ordered? I have 2 orders with you 9343047 and 9350458 I accidentally ordered item #12951451 2 times one in both orders...I only want one of them... I am a Uk size 8... Should I order my wedding dress in american 4 or size up? Whats the nearest return center to the UK? thanks