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I haven't used the site in a yr or so. Just checked and it seems like majority of sellers are not individuals but mass sellers. Did it change?

asked by Steven N. on 5/4/19

2 Answers
I just bought from an individual who didn't sent the phone. So maybe it is a better deal to buy from a mass seller where you will at least get a phone. In a battle with Paypal right now to get a refund. Swappa is NO HELP AT ALL in getting my refund. The seller didn't even provide tracking numbers, just fell off the face of the earth. Swappa sent me their customer support advise that maybe it's time to go to PayPal for a force refund. Good luck!!
Helpful (0)
Hi Steven, on Swappa we have several large sellers as well as many individuals selling on the site. This hasn't changed since last year. For more questions, feel free to email us at help@swappa.com
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