Swagbucks Questions & Answers

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Here’s what consumers have asked with answers from Swagbucks staff and previous consumers.

53 questions answered
2% answered in 1 day
Question:

Answer:

All survey sites have surveys that are aggravating. However, I find the surveys on swagbucks much less aggravating than any others. Some surveys are looking for certain demographics. I am happy that swag bucks usually gives 1 or more SB for answering the questions needed to see if I qualify for a certain survey.

By Elizabeth G.
Question:

Why didnt i recieve my swagbucks for joining hulu

Answer:

Sometimes it can take extra time for it to show up In your account if it doesn't make it there in 7 business days contact customer service

By Keevon t.
Question:

Yes, why can't they fix the ncrave and sponsered videoes on my swagbucks page

Answer:

I so agree with you. Today the Watch ncrave page didnt seem to exist anymore. And the ones they offered didnt work very good. It is a very frustrating problem. We are being forced to just do surveys to get points, and few other minor offerings. I sure hope they get the Ncraves figured out, as do you.

By Roberta S.
Question:

My sb account got defective, i didn't even know what was going on? i emailed complaint team and i still didn't get reply, it has been two days already. i was wondering if they will care about customers complain and how long does it take to resolve the problem?

Answer:

THEY DONT CARE AT ALL, TOO MANY ENQUIRIES AND THEY WILL SUSPEND UR ACCOUNT FOR COMPLAINING

By MICHAEL S.
Question:

All of a sudden i am doing the surveys, and then it says i dont qualify after completing the surveys, and i only get 1 sb, or it says i qualify to do a survey, and then a screen pops up right after saying i dont. i only doing the surveys and would like to continue, any help would be appreciated

Answer:

This is typical. Surveyors often have narrow requirements, and sometimes you get the didn't qualify response within a few pages, but other times it seems like there surveyors who are being sneaky by allowing respondents to get nearly to the end of the survey and then suddenly pulling the "you don't qualify" nonsense after they have all of the data they wanted. Not fair, but it's reality in the points earning world. All you can do is continue to try surveys and hope you manage to get all the way to the end and get the points. It does happen often enough that it's worth the effort and frustration. As you continue to do surveys, you'll develop a feel for which survey offers to try first, although as long as I've been on Swagbucks, I still "don't qualify" for probably 80% of the ones I start. But I get through enough that I keep trying. :)

By Sharon T.
Question:

I need to change my email but don't know my password

Answer:

Go to log in, try to log in, when it asks if you have forgotten password, click it, they will give instructions how to reset, if you forgot user and password, you can email and ask for help, go to bottom of page and look for contact information.

By Kaye H.
Question:

I don't understand how ncrave works can you explain it to me? or maybe my pc is just too slow also why i do i never qualify for any surveys? i swear i have spent half my life doing surveys or trying to qualify atleast and never earn any swagbucks...

Answer:

You just watch Ncrave and get rewarded. It is very simple. After 5 videos of 45 seconds you usually get 2 SB

By Nataliya S.
Question:

Whats the problem with tjhe swagbucks homepage it is always showing ur account is deactvated and iam from india

Answer:

Swagbucks should work in India. Make sure you're not using a proxy, they don't like proxies. You or someone on your network might have been blocked. Try a different email when you sign up. Use this link as well, it might help www.swagbucks.com/refer/Kurt321

By Kurt C.
Question:

Is swagbucks allows people from the philippines to signup for membership?

Answer:

I'm sorry, Mary G., it doesn't look like they're active in the Philippines, yet. Here's what it says on their website: Different countries and territories around the globe have different contesting regulations. At the moment, we are only able to serve the US, UK, Ireland, Australia, India, Germany, and Canada. We hope to expand our service to other areas of the globe in the future.

By carla k.
Question:

I was just watching video in pets & animals from the watch and earn called cats, eh on the last video it stopped. i tried clicking on it to restart but it still would not run to the end. i have also been having problems with the ads not wanting to run and freezing on some videos while watching,. i got the sb for the cats, eh videos but it is hard to watch and get points if i am having problems with watching the videos. could it be my computer not working correctly for the videos?. i like watching the videos but need to find out if its my computer or not. this is in watch and chose for pets & animals with my latest problem. thank you in advance.

Answer:

Hi, Alice. The videos work best on Chrome or Opera. Be sure to run CCleaner, and Malwarebytes every day if you can.

By Scott J.

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