Swagbucks Questions & Answers

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Here’s what consumers have asked with answers from Swagbucks staff and previous consumers.

53 questions answered
2% answered in 1 day
Question:

Answer:

Watching videos answering surveys daily polls and that's about it

By Christian G.
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Question:

I'm playing on my swago board. one of the board spaces says "refer a friend." i made a referral, but did not receive my credit. why? how is it different from earn a sb credit from a referral?

Answer:

To get credit for referring, the referal has to accept YOUR referall link, and than they have to earn so many swagbucks themselves. Once that is done, it may take some time for the points to show on your own account.

By Mike M.
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Question:

So, i accidently deactivated my account. i have no idea how i managed to do that without realizing what i was doing, but i did. so i have been trying to figure out how to reactivate my account for almost a year now, without luck. but yesterday i emailed the swagbucks help center and they said they were on it. i haven't heard anything since. what should i do?

Answer:

It's a little unreasonable to expect a 24 hour solution, especially from an operation that routinely has hate comments on pretty much every comment section. I'd say you have reason to follow up 48 -36 hours after the last communication. BE SURE to include the Incident (reference) Number. If you get a non-response or no response, then I'd pursue with vigor (request follow up via SB site AND post complaints on FB & Twitter, so that it's public. Sad, but sometimes public shaming is the only way to get some companies to respond. (BTW, I don't mean vulgarity or other trolling, just complain about the actual problem & yr perception that y'r not receiving an adequate response.) HTH

By jackie y.
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Question:

Yes why am i not getting anything for search today?

Answer:

Search i think will get once few days. Nt everytime

By Raze k.
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Question:

Hi, why is your $#*!ing site so $#*!ing $#*!ty?

Answer:

This is a fair question. I hope Swagbucks answers.

By Christopher B.
Question:

What percentage of sale of card goes to the seller?

Answer:

On this site all the points you earn are yours. I am sure they may pay less for some surveys but you know what you are going to get.

By Jane M.
Question:

I can not get the mobile videos to work anymore have you quit using them? also i usually don't qualify for the videos or when i submit to complete it

Answer:

They're scam artists its difficult to know whether they mean anything sincerely or not I would just drop the matter if I were you.

By Helen M.
Question:

What is the youngest they let people sign up

Answer:

You have to be at least 13 years old to join Swagbucks.

By Tiffany T.
Question:

What is the matter with watch videos cannot watch since june

Answer:

The videos have always been a problem. Some videos might work for some members for a while, and then stop working, then work again, then stop working again. Some members can't get any videos to work. Some can only get a few videos to work out of all the choices. I gave up on them a long time ago.

By Sharon T.
Question:

Yeah, i have a question. why is it i just sent an email with two problems, they only resolved one, than when i reminded them of the other, they totally ignored me and sent me an automated reply to each email i sent them trying to get them to resolve the 2nd problem. then i even went to the help page and wrote a band new form on the one problem, but they ignored it and kept sending me the reply to the original problem. i am fried that i can't get a simple human to look at it, and from a technological point of view, my problem is easy to fix, they just don't want to help. pritha_devi_dasi@yahoo.com

Answer:

It is recommended to use SwagBucks support as little as possible. In some cases, SB with give you credit for offers that don't process correctly, at their expense. If you do this too much, you may have your account deactivated. If you didn't get credit for an 80SB survey, don't bother. If you paid $10 out of pocket to receive $20 and it didn't credit, go for it. Submit one issue per ticket and followup after a couple days, if needed. As you complete offers, take screenshots using Screenpresso or a similar app so you can upload images to prove you completed offers correctly. If you are just starting out, consider these initial issues part of the learning curve. I have been with SB for a few years and make $50 - $100 per month depending on how much effort I put into it.

By Patrick R.

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