Once you finally get through they will keep repeating the same scripted and meaningless drivel then they hang up on you. AVOID IF YOU VALUE YOUR SANITY!
You won't get a reply from the email. If you phone customer services you will get through and they tell you that they're chasing, escalating etc, but they do nothing and you end up ringing again and again and again
Easy, but the can't help you, they follow a script and have no powers.
Very easy, no problem. Very efficient service from start to finish.
Your on hold a while and lie to you as I have found out