Here’s what consumers have asked with answers from Storenvy staff and previous consumers.
Each seller decides on their own, and can change it even after you place the order. Stay away!
I've had an issue where a seller would not contact me back as well which was very weird for me because I have so much experience with buying online and often I get very polite replies. I've actually emailed three times to nothing. So I'm hoping it's not a bad seller. But please don't fate Storenvy negatively just because of one seller.