Dog Dog Questions & Answers

Hi, our system will automatically send order confirmation emails once orders are placed, if you can't find the mail, maybe it was placed into spam. Could you please have a check? Or you can email us your order number and we can resend the confirmation mail to you. If there's any other problems, please let us know. Thank you so much!

Hi, we are very sorry for the inconvenience, due to the coronavirus, shipping will take much time to be delievered than before. It make be about 60 days. Hopefully you can understanding this situation? If there's any other problems we can help, please let us know or email us (storedogdog@hotmail.com) Thank you so much!

We are so sad to hear what are you experiencing, can we have a chance to explain what happened? We open our store over 5 years (email: storedogdog@hotmail.com, website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the PlayStation console. We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling PlayStation console in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.

Hi, because of the big sales, it often takes average 3-5 business days to process, that depends on the existing stock actually, sometimes it can be shorter, and sometimes it will be a little longer than that, thanks for your patience.

Hi, it often takes 1-3 business days to process, except big sales like Black Friday Sales and Cyber Monday Sales, thanks for your patience.

We are so sad to hear what are you experiencing, can we have a chance to explain what happened? We open our store over 5 years (email: storedogdog@hotmail.com, website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the scooter. We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling scooter in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.

We are so sad to hear what are you experiencing, can we have a chance to explain what happened? We open our store over 5 years (email: storedogdog@hotmail.com, website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the scooter. We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling scooter in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.

We are so sad to hear what are you experiencing, can we have a chance to explain what happened? We open our store over 5 years (email: storedogdog@hotmail.com, website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the scooter. We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling scooter in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.

We are very sorry, our website mainly runs girls clothes and accessories, hopefully can have chances to serve you in the future. Thank you so much.