StarNow.co.uk
Questions & Answers

Dont sign up they are scams dont upgrade you will regret it if you do

Hi Lorenzo, as we are not an agency we don't pay directly for you to travel. However if a casting professional is happy to pay for travel they will state that on the listing on our site. If you have any other questions feel free to contact us contact@starnow.com

Hi Samantha, there is no leaving fee - our subscriptions are recurring and you can cancel anytime before your next payment. If you have any other questions feel free to contact us contact@starnow.com

Hey there, We verify all castings on StarNow, however if there is ever any casting that is of concern, please feel free to email conact@starnow.com from the email address associated with your account and our Customer Success team will be able to look in to this for you! Check out some more information here: https://www.starnow.com/help/84/examples-of-common-scams Thanks, Maddy

Hi Nomeda, Please email contact@starnow.com and our lovely Customer Success team will look into this for you:) Cheers, Kalista

Hi Nomeda, As per my reply to your other message, please email contact@starnow.com. A member of our Customer Success team will look into this for you. Cheers, Kalista

Hi Rose, If you're not already a member, you'll need to create a profile. You can do this at www.starnow.com/register We have two main types of membership. Our non-paying trial membership is free and gives everyone a chance to try out StarNow. You can create a simple profile and apply to a few select castings with a green 'free to apply' banner across the top. To increase your chances of getting cast, you can upgrade to one of our subscription plans. For a small monthly fee, your profile will be seen by Casting Professionals in our Talent Directory, you can apply to unlimited auditions & jobs, and you can make your profile look more professional with plenty of photos, audio, and videos. You can find out more about our subscription options at www.starnow.com/home/pricing If you have any more questions, feel free to get in touch by emailing contact@starnow.com and our lovely Customer Success team will get back to you:) Cheers, Kalista

If all you want to do is give money to someone for nothing the go right ahead. If you want to get paid work then look elsewhere.

Sorry joanna, same happened to me with a trail and the response i got "You guys knows me, Mrs Nayak I took a free trial to see hows the website for a month, and boom there goes R320 off my cheque card yesterday. *I never signed up to be a full member, *i never gave authority to take money from my account, which in my eyes i feel its fraud. They dont email you to ask if you want full subscribtion, they just take you money. Let me quote the email. Hi Anita, Thanks for getting in touch about your StarNow subscription. I have now cancelled this for you, and it will expire on February 9 2019. You will not be charged again. Unfortunately, we're only able to refund the first payment of your subscription, and only if contacted within 30 days. Please view our terms & conditions for more information: A lady called kiriana

Hi Ken, sorry to hear about this! Our Customer Success team have referred this to our tech team and we're investigating. Feel free to send me a message here with your email address and any other information so I can keep it on file:) Cheers, Kalista