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3 weeks, 5 days agoHi Delores! We're sorry to hear that you did not obtain the information you were looking for. Our Customer Care team would be more than happy to look into this for you. Please contact them via email at customercare@spokeo.com, or via phone at (888) 906-0850. Our team members are available 7 days a week, from 5am to 8pm (PST), and would be more than happy to help you out!