Speechpad Questions & Answers

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Here’s what consumers have asked with answers from Speechpad staff and previous consumers.

54 questions answered
31% answered in 1 day
Question:

What does it mean when your work has been reviewed and the rating shows n/a and the earnings shows n/a? am new so am a bit confused in regards to that

Answer:

If your rating shows N/A, it means the file was not rated. Unfortunately, not all files are rated and only the system chooses which files to rate. If your earnings show N/A, it means the file was either rejected, expired, or returned. You can see this under the Status column http://prntscr.com/e0f21h If you want your profile looked at, we are available at worker@speechpad.com.

By Jill F.,
Question:

Hi. i have been studying for the basic qualifying test for a few days now and finally worked up the nerve to take the test. unfortunately, i received a score of 90 both times (it says it was auto reviewed). am i only able to take the basic test twice? i don't seem to be able to try again.

Answer:

Unfortunately, you only get two attempts before you are asked to return in 3 months to have your test reset. If you can email us at worker@speechpad.com, we should be able to look at your profile.

By Jill F.,
Question:

Answer:

Unfortunately for the test you cannot download the audio. However, once qualified, the audio is available to download on the jobs you pick up. You can use the hotkeys to play, FF and rewind on our console.

By Jill F.,
Question:

It's not working now. when i right mouse click into the gdoc comment box and try to record, nothing happens. i've tried uninstalling and reinstalling.

Answer:

Hi Maria, if I understand your question right, we do not make recordings through Gdocs but you can record a call through our Record A Call software here https://www.speechpad.com/customer/record_a_call You will have to create an account first if you haven't yet. Otherwise, we would love to hear from you so we can better assist you by emailing us at support@speechpad.com or chatting with us at speechpad.com.

By Jill F.,
Question:

I have basic qualification and cannot get any jobs! why?

Answer:

Please email us at worker@speechpad.com so we can look at your profile

By Jill F.,
Question:

Answer:

No timestamps or brackets for the test. Do not use "begin or end transcript" No need to notate music for the test. Please email worker@speechpad.com for any other inquiries

By Jill F.,
Question:

I work with amazon mechanical turk and has been granted the following qualification: please advise what "1" means: qualification: rating qualification (2009-10-22 17:16:09) requester: speech[ad qualification value: 1

Answer:

Please email us at worker@speechpad.com so we can look at your profile

By Jill F.,
Question:

Answer:

Hi Nicole, Please email us at worker@speechpad.com so we can look at your test. We do not provide test results any longer but we can tell you what was marked incorrect. Thank you

By Jill F.,
Question:

Yes i passed the basic test and did the qualification survey on amazon mturk as instructed but although i got the basic qualification its been 5 days and the amazon mturk payment survey hasnt been approved yet how long does it usually take?

Answer:

Hi Cheryl, Can you email me at worker@speechpad.com so I can look at your profile?

By Jill F.,
Question:

As a worker what do i need to use a usb footpedal? any special software, or is it built in?

Answer:

Our foot pedal software is built-in. Simply download it and your foot pedal is ready to use. Be sure you do not have Word open or Express Scribe. Please email us at worker@speechpad.com if you have any questions.

By Jill F.,

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