Anyone else have 1-2 TV channels that pixelate & then go entirely blank/black? Other channels R fine except channel I'm watching! Maddening! Why?!?

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Anyone else have 1-2 TV channels that pixelate & then go entirely blank/black? Other channels R fine except channel I'm watching! Maddening! Why?!?

asked by Beth P. on 8/8/19

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Ro D. on 5/6/20 · Answer 1 · 2020-05-06T03:38Z

Ro D.

on 5/6/20

Yes that has happened to me 3 times. Spectrum directed me to unplug their box then wait around 10 minutes for the box to reboot. The third time they said I may need the box to be replaced.

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Cynthia P. on 12/20/19 · Answer 2 · 2019-12-20T07:08Z

Cynthia P.

on 12/20/19

I have had that issue but I also have an issue of my DVR and my regular channels freezing up and not being able to understand what they're saying

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Anyone else have 1-2 TV channels that pixelate & then go entirely blank/black? Other channels R fine except channel I'm watching! Maddening! Why?!?

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