Sofamania Questions & Answers

Kindly provide us with an order number to look further into the status. Thank you.

Dispatch takes usually between 1-3 business days; freight orders are subject to 2-4 days. Dispatch is when a product is ready and is picked up by our delivery partner. Delivery takes between 5-14 business days depending on location and it is subject to change due to weather and other uncontrollable events. Some products are offered on a pre-order basis, with an estimated shipping window of 2-4 weeks.

Yes, most items ship via FedEx, they are left at the door, and items do require minor assembling. Hardware and any tools will be required. Thank you!

We are advised 6-8 weeks. Thank you.

Hello, FedEx will attempt to leave that at the door, if they cannot, they will proceed with a leasing office or mail room. Thank you.

Hello, they are made in China. Thank you.

Hello, most of our times are as shown to be true to the images shown on the listing, we do indeed offer lots of bright colors!

Hi Bonita, FedEx comes to our distribution centers to pickup orders and then ship them. At thousands of orders a day, it is the best system to ensure dispatch.

Hi Felicia, tracking numbers may take up to 48 hours to populate (sometimes even more). Your tracking information is made at the preparation stage and when FedEx gets the items in their sorting facilities is when you start seeing movement on the tracking information.