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on 9/25/17Hello, sorry for the delay, please email support@smilebox.com with the email address your account is set up with and we can look into this further for you. You should be able to adjust the speed at which your creation plays, for more information see our article; https://smilebox.zendesk.com/hc/en-us/articles/204932290-How-can-I-time-or-sync-my-Smilebox-show-with-the-music-