ShoesPie Questions & Answers

Here’s what consumers have asked with answers from ShoesPie staff and previous consumers.

112 questions answered

29% answered in 1 day

Question:

I'm trying to see if this site is even legit to order from kind of iffy about ordering. customer service number doesn't even seem like a real phone number! I'm trying to see if this site is even legit to order from kind of iffy about ordering. customer service number doesn't even seem like a real phone number!

Answer:

Hi, Welcome to our website and so happy to help you. We're legit and each day there're so many people all over the world shopping on our website. Most of them are so satisfied and come back soon. So please be easy on shopping here. Thank you. Shoespie

By Shoespie R., over a year old

Question:

Who is shoespie's wholesaler? Who is shoespie's wholesaler?

Answer:

They take people's money. Don't give them your money.

By Latrice D. over a year old

Question:

How long does it take to ship to new jersey How long does it take to ship to new jersey

Answer:

Dear customer, Thanks for your question to us and so happy to help you. We offer different shipping methods on our website, which you can see the details via link: https://www.shoespie.com/help/1item-Processing-Time-234.html Any question, please feel free to contact with us. Shoespie

By Shoespie R., over a year old

Question:

How do the sizes run How do the sizes run

Answer:

Hello, Thanks for your question to us. Each of the item in our shop has a size chart on the right of the picture, it includes US/EU/UK/CN size, you can choose and match by yourselves. Thanks again and any question, please feel free to contact with us via reviews@shoespie.com. Shoespie Team

By Shoespie R., over a year old

Question:

What is the return adress? What is the return adress?

Answer:

Hi, Thanks for your question here. For the return address, please do email us at service@shoespie.com or go to our live chat and our representative will let you know the details. Any other questions, you could also let us know at reviews@shoespie.com. Have a nice day.

By Shoespie R., over a year old

Question:

Hello how long is the process for receiving your items, i had order some shoes last year but know one kept me updated and i felt like it was taking extremely long? what is the exact process and shipping time for someone to get there order?

Answer:

A: Hi, Thanks for your question here. The super saving would be slower than the standard shipping and fast shipping, will take around 20 days for the shipping. For the processing time of the item, you could see it on the product page, the receiving time would be processing time plus shipping time. If convenient, you could email me at reviews@shoespie.com with the order number so that I could be able to check for you. Have a nice day.

By Shoespie R., over a year old

Question:

I ordered a pair of shoes on march 4th and still havent received them..order number 1085208 please let me know when i will receive them. thank you I ordered a pair of shoes on march 4th and still havent received them..order number 1085208 please let me know when i will receive them. thank you

Answer:

Dear customer, Thanks for your question to us. I've reflected your problem to our customer service and she will email you as quick as possible. Thanks for your patience. Nice day! Shoespie

By Shoespie R., over a year old

Question:

Are the shoe shown on the website a replica of the picture or will they look like the shoes shown on the photo on the website? Are the shoe shown on the website a replica of the picture or will they look like the shoes shown on the photo on the website?

Answer:

Dear customer, Thanks for your question and all the shoes that customers receive are the same as the pictures on our website. Some customers even think that the shoes they receive are more beautiful than the pictures. Thanks! Shoespie

By Shoespie R., over a year old

Question:

How long dose it take to ship out in the usa How long dose it take to ship out in the usa

Answer:

Hello, There're mainly 3 shipping methods on our website, and different shipping method costs different shipping time. If you choose standard shipping, it will be very fast. So please let me know which shipping method you choose, thank you. Shoespie

By Shoespie R., over a year old

Question:

What is their phone number? number listed does not work. i ordered my items last week sunday and i have not received anything. What is their phone number? number listed does not work. i ordered my items last week sunday and i have not received anything.

Answer:

Hello, Thanks for your question. You can contact with us via Telephone:+86-29-68968082 or Email:service@shoespie.com. Thanks again. Shoespie

By Shoespie R., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

ShoesPie Questions & Answers

Who is shoespie's wholesaler? Who is shoespie's wholesaler?

How long does it take to ship to new jersey How long does it take to ship to new jersey

How do the sizes run How do the sizes run

What is the return adress? What is the return adress?

I ordered a pair of shoes on march 4th and still havent received them..order number 1085208 please let me know when i will receive them. thank you I ordered a pair of shoes on march 4th and still havent received them..order number 1085208 please let me know when i will receive them. thank you

Are the shoe shown on the website a replica of the picture or will they look like the shoes shown on the photo on the website? Are the shoe shown on the website a replica of the picture or will they look like the shoes shown on the photo on the website?

How long dose it take to ship out in the usa How long dose it take to ship out in the usa

What is their phone number? number listed does not work. i ordered my items last week sunday and i have not received anything. What is their phone number? number listed does not work. i ordered my items last week sunday and i have not received anything.

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